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This is a response to: I haven't been able to narrow down the issue here - it works for some and not for others.. I am looking into it though NT
susanr342
veteran
Reged: 07/07/08
Posts: 1221
Thanks Liquid8d! Had more time to run BBViewer today and I have discovered that if only 1 window is open that the feed will go black after 4-5
03/10/16 11:28 AM




minutes.

Things I have tried but didn't make any difference:
- uninstalled and reinstalled BBViewer
- turned off virus scanner
- turned off ad block in control panel -> Internet Options
- changed screen resolution to a lower setting (but this did help the screencap issue I was having during BBUS last year where when I did a screencap I would get the top let corner of BBViewer and the rest was my destop)
- played with turning on and off some security settings in control panel -> Internet Options

I fired up my old laptop and installed the viewer and it worked fine with more than 1 window open...no black screen. I compared a number of settings on old computer with new computer and even if I found a difference and changed on new one the problem would still happen on the new laptop.

I wonder if it has to do with th Windows version. The old laptop had Windows 7 on it and the new one has Windows 8.

I will still play on my end. Hopefully you find out what the issue is and it can be fixed.

Entire thread (Refresh)
Subject Posted by Posted on
* Issues with opening multiple windows in BBViewer...has anyone been able to fix the issue of the 2nd window going black after a few seconds? NT
susanr342
03/09/16 05:17 PM
xx * I haven't been able to narrow down the issue here - it works for some and not for others.. I am looking into it though NT
liquid8d
03/10/16 10:44 AM
xx * Interesting - I opened a 2nd window and when on the BBCAN feeds it still goes black after 15 seconds....
susanr342
03/12/16 07:50 AM
xx * Thanks Liquid8d! Had more time to run BBViewer today and I have discovered that if only 1 window is open that the feed will go black after 4-5
susanr342
03/10/16 11:28 AM
xx * I'm having the same issues using windows 7. NT
madjellybean
03/11/16 02:54 PM

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