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Forums>>Big Brother USA>>BB Help Center

Subject Poster V R Posted on
*liquid8d bbviewer temp fix: in gear set top auto off; on bottom center click live; in gear quickly click quality 480p or less; repeat until stable. NT
SeilleanMeala1061 3   10/19/16 05:12 PM
x*does not work, tried dozens of times NT
Dar_Lyn10/19/16 06:40 PM
x*worked it 30 min until it finally stabilized. after hoh room reveal last night magic happened! all well from then until now 10:28am EDT. good luck! NT
SeilleanMeala10/20/16 07:34 AM
x*bbviewer went wonky again when hamsters were awoken, now quick fix works again. cross fingers & toes, knock wood, et cetera, ... good luck! NT
SeilleanMeala10/20/16 10:49 AM
*What's wrong with BBViewer? Does anyone know if liquid8d is working on a fix? NT
1463 2   10/18/16 01:58 PM
x*temp fix below still seems to work, but only after several tries. once you get close to "live" just go with it. cbs is even worse!!! NT
SeilleanMeala10/19/16 02:59 PM
x*Check his Twitter feed to see if he's working on a fix. It's too bad he doesn't post here anymore--made it a lot easier to ask him questions. NT
Corndogger10/18/16 02:00 PM
*bbviewer problem quick fix, works for me (macbook pro 10.7.5). liquid8: click on live, switch to 480p NT
SeilleanMeala355 0   10/15/16 02:20 PM
*Anyone else having BBViewer problems? Mine keeps automatically rewinding to Midnight? Any clues how to fix that? TYIA! NT
thatsoxgirl1873 7   10/15/16 11:04 AM
x*So annoying! NT
Dulcie10/15/16 12:48 PM
x*Been having trouble for 2 days. Doing the same thing. NT
Mom71110/15/16 12:33 PM
x*In the lower right hand corner click on the circle thing for Settings. Turn off auto settings and choose a bit rate that works for you. NT
Blockhead10/15/16 11:06 AM
x*When it loads turn off auto quality then go into FB and set the time close to the current time. You can fast forward to the current time from there NT
binkie9410/15/16 11:06 AM
x*Happening to me too. When it loads LIVE, I just quickly go back a few minutes. I'm behind but it is working for me. NT
10/15/16 11:06 AM
x*You can fast forward or drag to the current time NT
binkie9410/15/16 11:07 AM
x*Wait til midnight to start watching :) NT
remdeprived10/15/16 11:05 AM
*Does anyone else have trouble with the BB Viewer looping back to midnight last night? ALSO! I can't even use flashback on the CBS site. :( NT
JennDiaz1141 5   10/15/16 09:52 AM
x*I've been having troubles with it all season. NT
seahorse10/15/16 10:09 AM
x*same here NT
Dar_Lyn10/15/16 10:44 AM
x*It happens all the time when I'm using chromecast, if you switch from cam to cam one of them will work. NT
triplecrunch10/15/16 10:08 AM
x*this just worked for me, it went to midnight in quad view, but picked one cam, and it worked NT
franklinlives07/15/17 12:13 AM
x*It did it to me once then I flashbacked anyway (no need to watch them sleep) and no probs now. NT
10/15/16 09:56 AM
*Any Roku users on? I just hooked up the Roku Express+ (yay) & when I start streaming I hear audio for a split sec & then no audio..any ideas pls NT
scandalous2350 9   10/12/16 05:22 PM
x*Audio still lagging if anyone can help. It's an old tv w/ composite connections if that makes a difference NT
scandalous10/12/16 07:11 PM
x*well that was weird, I pushed the star button on the remote, scrolled down to "cancel" and it fixed it! thx...is there a way to toggle audio? thx NT
scandalous10/12/16 05:31 PM
x*What do you mean toggle audio? BTW glad the Roku worked for your "dinosaur" LOL NT
binkie9410/12/16 05:32 PM
x*woohoo, you're the best. I mean to hear one side or the other right now my audio doesn't seem to match what I'm seeing, very confused lol NT
scandalous10/12/16 05:34 PM
x*Are you having audio lag as in the image is a few seconds behind the video? If yes, unplug the power source from the Roku. Wait a few
binkie9410/12/16 05:39 PM
x*Try switching your Roku audio settings to stereo NT
binkie9410/12/16 05:31 PM
x*check in settings NT
gadgetball10/12/16 05:28 PM
x*Bad wifi signal? NT
Floatee10/12/16 05:27 PM
x*working fine for me NT
10/12/16 05:25 PM
*Anyone else getting an "Internal Server Error?" My feeds have been working all morning but now aren't. NT
Nuwanda3477 1   10/12/16 04:47 PM
x*Give CBSi a call: (888)-274-5343 NT
Dreamer10/12/16 05:44 PM
*bbviewer keeps going back to last night. have uninstalled and reinstalled and still happening. few seconds of current feeds then goes back to last
Dar_Lyn1269 4   10/12/16 01:49 PM
x*BB live feeds help
MeaganLong410/12/16 05:04 PM
x*Tried it and everything else I can think of, still does not work!! NT
Dar_Lyn10/12/16 05:17 PM
x*Update: fix posted on Twitter from Liquid8d.
Dimmi10/12/16 04:28 PM
x*Or you can flashback to a time close to the current time. Then fast forward to the current time. I then turn off auto quality and set it
binkie9410/12/16 05:42 PM
*Anyone elses feeds being laggy/freezy tonight? Or just me? NT
Starlynn1470 6   10/12/16 12:02 AM
x*my bbviewer just crashed and won't restart. i'll use flashback tomorrow. time for sleep. NT
10/12/16 12:15 AM
x*Yeah I just gave up and come here to read gonna call it soon anyway sleepy NT
jojo6510/12/16 12:12 AM
x*yes NT
zipit10/12/16 12:07 AM
x*yep NT
JustNo10/12/16 12:07 AM
x*Mine are totally hung up right now. I may try to go to sleep. NT
FeministKilljoy10/12/16 12:04 AM
x*I'm having similar issues. NT
10/12/16 12:03 AM
*I cant even connect to the feeds page, anyone else?? NT
Shielagurlz386 1   10/11/16 03:40 AM
x*hmm working here NT
bbfan3410/11/16 03:55 AM
*I can't get the FB on my iPhone and don't have a computer. I tried to download the bbveiwer link it says I have to download adobe air. I tried but
Mom711728 3   10/09/16 05:40 PM
x*Fb hasn't worked with Apple iPad and iPhone this season. They are aware of the issue but do not have a fix according to CBS all access (when I
jjnewboots10/19/16 11:59 AM
x*Get FB's with the Puffin app NT
Dreamer10/10/16 03:29 AM
x*BBviewer does not work on smartphones, iPad etc. It is only for computers NT
binkie9410/10/16 01:58 AM
*Are my flashback problems because I'm using an Apple laptop? NT
Grama10453 2   10/08/16 04:34 PM
x*It shouldn't be. You may need to try a different browser although I have seen people mention the stock browser on their Mac's work fine NT
binkie9410/10/16 02:00 AM
x*Try using Puffin NT
Dreamer10/08/16 05:09 PM
*Looking for Episode 1
PurpleHazel370 1   10/05/16 12:38 AM
x*They can be found on the CBS Big Brother Over The Top site under "Full Episodes" Link inside
binkie9410/10/16 02:02 AM
*Can't get flashback to work w/BBOTT. Have used it many times for reg BB w/o trouble. Flashbacks to midnight of day requested but not the time.Help? NT
seester1332 6   10/03/16 03:23 PM
x*Same issue on Safari. Worked fine in BB18 NT
surething10/06/16 03:51 PM
x*Thanks to all who offered help. I can use flashback okay with the Microsoft Edge browser. Been using Firefox so long I forget about trying others! NT
seester10/06/16 12:07 AM
x*Same issue. Please call CBS access and make a complaint. They know of the issue but I get the feeling they are throwing up their hands. They need
jjnewboots10/05/16 06:13 PM
x*I switched from Firefox to Microsoft Edge and it worked for me. NT
jmd10/05/16 09:12 AM
x*I use Chrome and don't have any problems with FB NT
binkie9410/05/16 10:38 AM
x*If that happens try clicking "watch" again - See Post Below NT
binkie9410/04/16 01:40 AM
*How do you get flashbacks on CBS site to work. I set the day and time (Oct 3, 1pm) and I get Oct 3 at midnight!!! Please help... NT
Grama10989 5   10/03/16 03:23 PM
x*I've had many issues with flashback. Doesn't want to work on iPhone or iPad. NT
heyimstoked10/05/16 11:00 PM
x*Same issue. Call CBS access and make a complaint. They are aware of the issue but I get the feeling they are throwing up their hands on this one....
jjnewboots10/05/16 06:16 PM
x*I just tried it and it worked fine for me. If you change the time (to watch something else) you may have to click "watch" twice to get correct time NT
binkie9410/04/16 01:32 AM
x*I tried it again and it still doesn't go to correct time...frustrating cause I used it before and had no problem!!! NT
Grama1010/04/16 04:59 PM
x*Try clearing your cookies/cache or try using a different browser. I use Chrome and have no problem with FB NT
binkie9410/05/16 10:39 AM
*When I got to CBS it offers me to try all access for 1 week and I have it! It won't let me vote ! NT
b3autiful_cha0s325 1   10/02/16 08:22 PM
x*Are you logged in? NT
Dreamer10/03/16 03:43 AM
*Big brother live feed not working
Chantilly238 0   10/02/16 04:14 PM
*When I try to watch a flashback, nothing is there to watch. Is thereba step I'm missing? I'm using my iPad. NT
awenck863 4   10/02/16 08:21 AM
x*LOL I can't even find a Volume button! NT
MeAgain10/02/16 12:51 PM
x*How are you trying to do this? NT
frustratedposter10/02/16 10:41 AM
x*Through the flashback, where Jokers have posted. NT
awenck10/02/16 08:45 PM
x*Those are just descriptions and times to flashback to. You have enter the date/time/camera in the flashback section of BB/BBOTT on CBS.com NT
binkie9410/04/16 01:45 AM
*Are they going to put the episodes every week under the full episodes tab on the app? I still have not got to see the premiere? HELP
isaackh644 2   10/01/16 04:22 PM
x*You could flashback to the times on the live feeds and watch that way, also no commercials. NT
caressastar10/03/16 10:27 AM
x*The premiere is when the feeds started. There aren't "episodes" like you see on tv. The "episodes" play in the feeds. The intro to the show NT
binkie9410/01/16 11:25 PM
*Anyone watch via CBS app on Apple TV? Newbie to feeds, but don't see any vote options, just 4 feeds NT
Ranger690 2   09/30/16 10:24 PM
x*When you watch via Apple TV that is all you get the five feeds. There is no flashback or other features. You have to use your computer or iPad and
jjnewboots10/01/16 01:53 PM
x*I watch on my Apple TV but have to vote from my phone. NT
Melonie10/01/16 05:36 PM
*Anyone else have lots of video distortion tearing on the screen in bbviewer? Very distracting. Just freshly installed it as well. NT
SpaceEVA421 2   09/29/16 01:45 PM
x*I only see it for about 2 seconds when it first loads. Never after that NT
binkie9410/01/16 11:21 PM
x*Same Here, when you change feeds or click the "Live" button if you are not currently live. NT
caressastar10/03/16 10:28 AM
*On Puffin browser black screen on ipad, Roku works, and CBS Access App on ipad works. Lots having same trouble. Puffin so much easier to change
282 1   09/29/16 05:26 AM
x*Has anyone figured out how to send pufff. To Apple TV? Can't get it to work unless I mirror and that looks horrible! NT
jjnewboots10/05/16 06:17 PM
*Does anyone else have a problem with feeds on Roku? I keep getting loading please wait. NT
Tessa1005489 2   09/28/16 06:56 PM
x*same here all access but no feeds with the Roku. NT
Tessa100509/28/16 07:02 PM
x*Same deal with Apple TV 4, all access works just not feeds NT
tee8909/28/16 06:58 PM
*does CBS All Access work outside the USA? NT
CaboWabo391 1   09/27/16 01:40 AM
x*Not without a VPN, it's Geo Blocked. The newest Opera web browser includes a free one. NT
09/27/16 04:49 AM
*Need help. How can I record OTT off my TV? I am using HDMI cables to get the stream from my computer to the TV, but how do I record it? Thnx much! NT
BBfandayone492 2   09/25/16 01:39 PM
x*This might end up being more complicated than it's worth. It will take some research & some money. Honestly just easier to watch the eps on website NT
09/25/16 06:30 PM
x*Depends on what device you have to record video, and what inputs it has. I don't think many cable or satellite DVRs have external inputs
JAF09/25/16 02:04 PM
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