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Forums>>Big Brother USA>>BB Help Center

Subject Poster V R Posted on
*Anyone able to use prepaid Visa/AmEx cards to pay for the feeds? NT
definiteangel634 5   06/20/14 09:17 AM
x*I used an AE gift card. NT
M3gabyt306/20/14 11:44 AM
x*I have and I prefer to use them for the feeds. (If you forget to cancel, don't have to worry about being charged again after the 3 months is up.) NT
Starr06/20/14 09:24 AM
x*I thought with CBS it was an automatic cancel. It was last year. 23.99 one time, and you didn't have to worry about cancelling!
bgsigns06/20/14 10:41 AM
x*This is the case, op is thinking of the superpass days. Last year went without a hitch in that department - no additional charges. NT
KnightHawk06/25/14 06:38 PM
x*It is, I believe with Superpass we had to cancel. NT
tee8906/21/14 04:35 AM
*Can Canada watch the feeds this year or do we still have to download a Vpn? Tia NT
kareng31473 4   06/19/14 03:14 PM
x*We can watch, just when I try to watch the throwback season (7) they posted it says not available in your country, but feeds and interviews I can. NT
tee8906/21/14 04:36 AM
x*I just ordered the feeds and can watch all of the episodes even though I'm from Canada. Not using a VPN either. NT
Corndogger06/23/14 01:20 AM
x*If I order the live feeds through CBS how does JOKERS get credit for it, do I need a coupon code or something? NT
CIAO06/24/14 12:04 AM
x*You have to click on the ad on Jokers, then they get the credit NT
FurnitureAlliance06/24/14 12:17 AM
*Hey guys have we heard anything about BBviewer yet? NT
stareyes1532 4   06/18/14 02:05 PM
x*still plan on doing it.. just no info yet. NT
liquid8d06/18/14 02:50 PM
x*Is it for pc only or can one use it on mobile devices? NT
tee8906/21/14 04:37 AM
x*Awesome thanks! I appreciate and love the viewer every season! NT
stareyes106/18/14 09:35 PM
x*ask liquid8d NT
philo106/18/14 02:29 PM
*Can someone confirm that cbs won't drop the ball with canadian subs this year?
Pecker489 3   06/18/14 11:01 AM
x*The live feed page is the same as the interviews page. It is viewable in Canada. They flubbed the first day but fixed it within hours...
tee8906/21/14 04:39 AM
x*I just called and it's confirmed that there is no restrictions for canadians like last year. NT
Pecker06/19/14 07:35 AM
x*You can call CBS' feed/subscription "help line" (877)-211-4367 and ask them NT
Dreamer06/18/14 01:25 PM
*help. i'm an idiot or ???
QLo1141 6   06/16/14 12:45 PM
x*I also have a macbook pro and have been having the same trouble. Let the first one start playing, it takes a while. /then click to another one.
mamap06/16/14 02:20 PM
x*i emailed them they said to use firefox or google chrome. do those work for mac? no idea. I'm going to try NT
QLo06/16/14 03:20 PM
x*chrome installed. it worked but took awhile. annoying NT
QLo06/16/14 03:25 PM
x*couple suggestions
seahorse06/16/14 12:52 PM
x*no idea where the bb help center forum is but ill look. i am on an mac-- I'm on safari. i already emailed cbs. thanks! NT
QLo06/16/14 12:58 PM
x*here's the link and link to all forums (it's a wonderful world!)
seahorse06/16/14 01:49 PM
*Is there any way to buy the live feeds from the UK using Hola? NT
CrimTV529 3   06/15/14 07:01 AM
x*The live feeds for BB UK are not for sale. They are shown for free at producers discretion, which seems like never this series, on Channel 5. NT
MoonDesire06/15/14 07:32 AM
x*I mean the USA live feeds NT
CrimTV06/15/14 07:42 AM
x*Any ideas? NT
CrimTV06/15/14 04:31 PM
*Out of Sync
Madsy404 2   06/13/14 03:18 PM
x*Madsy ~ give CBS a call, they may be able to help ~ call toll free (877)-211-4367 NT
Dreamer06/14/14 02:34 AM
x*Glad I found this because I was able to hear the other videos ok on the site but I have this problem with the feeds. All sounds at once. NT
GazingEyes06/26/14 07:31 PM
*PC to TV options
tee89949 2   06/11/14 04:05 PM
x*Chromecasst is choppy and sloooooowwwww. NT
augie06/14/14 10:04 PM
x*I got one and tested it with the RR interview today. Looked great, not choppy at all. I read that it depends on your pc and internet speed. NT
tee8906/16/14 01:58 PM
*Can't change my avatar, it won't upload. It is within size limits, is uploading disabled or something? NT
cher284 1   06/10/14 03:16 AM
x*Nevermind! It did upload, I just had to clear cache to see it. NT
cher06/10/14 03:32 AM
*NT Subject line for quick reply help???
BBnightmarez997 2   06/07/14 05:29 PM
x*See directions inside...
unclevanya06/07/14 09:29 PM
x*When you reply there are 2 buttons you can push. At the top is NT for 150 characters or less and for longer posts you click Continue NT
FurnitureAlliance06/07/14 05:40 PM
*Any other Canadians still having trouble viewing video on CBS site? NT
Jordough827 5   06/07/14 12:39 PM
x*I can watch interviews and anything under "live feed" but if I go to "video" heading all I get is "not available in your geographic location" NT
tee8906/15/14 11:23 AM
x*I noticed now that the LiveFeed page has changed. The tabs are no longer along the the top to get to the other CBS content ie videos, shop, more. The
susanr34206/08/14 05:31 PM
x*Yes Hola works but i payed the early bird fee & was wondering when it will be fixed. NT
Jordough06/08/14 12:49 PM
x*Does Hola nt help you view them? Just asking bcz it allowed us in the U.S. to view BBC NT
JSweetness06/07/14 05:17 PM
x*Hola and MediaHint now cost money (monthly fees). Photon browser on ios does the job albeit not very well. NT
tee8906/15/14 11:24 AM
*Using same account to access from two addresses at once?
tee89325 1   06/07/14 05:10 AM
x*Ok, I ended up emailing them to ask. Response is inside for anyone wondering the same thing...
tee8906/07/14 03:55 PM
*Anyone know if we're getting a new BBViewer this year? Hate the CBS site viewer. NT
maggiemae2047 12   06/04/14 01:18 PM
x*I'm curious, last year was my first time with the live feeds so not familiar with this. Can you tell me what it is? Thanks NT
seahorse06/04/14 08:02 PM
x*It's a separate viewer where you can watch the feeds. You don't have to use a browser or watch at cbs dot com. NT
Whirley06/04/14 09:16 PM
x*Thank you, this is good to know, I know now to look for it. Never knew of it. NT
seahorse06/04/14 09:48 PM
x*Never mind. Found my answer here (link inside)
maggiemae06/04/14 01:36 PM
x*here's hoping! :) NT
liquid8d06/06/14 07:42 PM
x*Fingers, toes, eyes crossed!!! ;-) Since Joker's is going dark, for a while, I'll keep checking your web page. NT
maggiemae06/09/14 08:38 PM
x*Jokers is going dark? What does that mean? NT
frustratedposter06/10/14 10:59 AM
x*The plan is to shut the board down for a month
Blockhead06/10/14 11:03 AM
x*lol do you have this links saved now? :) NT
Belle06/10/14 11:06 AM
x*Are you making fun of me?
Blockhead06/10/14 11:08 AM
x*lol ~ how cute is that!!! NT
debbiedu2206/10/14 11:56 AM
x*nevah NT
Belle06/10/14 11:20 AM
*live feed system requirements
nyr202661 3   06/03/14 08:45 PM
x*hope you'll be happy with it. I have a 17" & an old 15" inspiron. I usually keep feeds open on L. side of screen & work on emails etc on R. side NT
seahorse06/04/14 09:11 PM
x*What are the minimum System Requirements for Big Brother Live Feeds?
Dreamer06/04/14 03:23 AM
nyr20206/04/14 05:15 AM
*Can anyone help me, I'm getting things ready for the season and noticed something on cbs.com that wasn't there last year...
seahorse1352 8   06/03/14 08:15 PM
x*An update of what I've been doing...and where the directions are
seahorse06/04/14 07:57 PM
x*I get the same message on CBS and as far as I know, I don't have adblocker so I don't know WTD. Will the old BB Viewer still work this season? NT
FurnitureAlliance06/03/14 10:51 PM
x*I am using Chrome and under the chrome control and custom bars is an incognito selection that allows you to disable/enable extension
colleenag06/03/14 08:30 PM
x*Thanks for mentioning Chrome. see my update above. I downloaded it, it's the only one that works for me, I never would have thought of it NT
seahorse06/04/14 07:59 PM
x*You can disable it site specific. Not sure what adblocker you have so not sure how to tell you how to do it. But feeds don't have ads so it shouldn't
WillettDrizzle06/03/14 08:19 PM
x*I know have ad aware. I don't know if I have anything else. I'm so frustrated. Thank you! NT
seahorse06/03/14 08:23 PM
x*Hmmm... I'm not familiar with that add-on so I don't know if it can be disabled site specific. Sorry! I'd recommend checking out the FAQ on the
WillettDrizzle06/03/14 08:28 PM
x*ok I will do that, thank you. but you helped me. glad to know the feeds wont be affected at least NT
seahorse06/03/14 08:30 PM
*Got the email for 20% off on CBS - but when I go to sign up there is nothing in the drop down box for State and won't let me sign up, anybody else NT
augie761 5   05/23/14 07:54 AM
x*Have they fixed drop-down menu yet? (for USA) NT
mebe05/26/14 03:07 PM
mebe05/28/14 01:19 PM
x*I contacted cbs they said it is a small hiccup and they are working on it. NT
diggler05/23/14 08:31 AM
x*Thanks! I emailed them, calling would have been faster. NT
augie05/23/14 08:38 AM
x*I have tried on different browsers and now my ipad...still no options for State and won't let me sign up. Can't be the only one.... NT
augie05/23/14 08:21 AM
*wanting to buy feeds but live in Canada am I not allowed to buy them? If I can, can someone explain how...thanks in advance NT
letmein_66440 2   05/22/14 04:20 PM
x*I just clicked the link above and went to the page to purchase the feeds and it does appear that Canadians can order...when filling in address it has
susanr34205/23/14 04:41 AM
x*I think it's the site because others were talking about it too .. thank you for replying! NT
letmein_6605/23/14 08:19 AM
*Big Brother 16 affiliate links that support sites such as ours, are not available yet. When they are we will post them...thanks for waiting. NT
M3gabyt3220 0   05/22/14 01:01 PM
*I need to do a test for liquid and need a link to his player. His forum thread is down. Can somebody please send me a PM with a link to it. NT
xx2000xx157 0   05/16/14 07:24 AM
*Is there a way to embed Vine videos on this site? If so, how? NT
Blockhead525 2   12/23/13 11:55 AM
x*Not right now. NT
M3gabyt312/25/13 05:47 PM
x*You can now use [vine:VIDEOID] code for vines...
M3gabyt306/14/14 12:36 PM
*Somebody mentioned "policing" the message boards. I did a search and can't find anything. What does it mean? NT
FurnitureAlliance190 0   11/05/13 08:29 PM
*Disconnected from server?
CanadianBacon237 0   11/03/13 07:49 PM
*What the numbers to cancel feeds! Thanks NT
TKM8091773 8   10/19/13 01:06 PM
x* (877) 211-4367...if you signed up for monthly you need to call...they will continue to charge you 6.43 (not sure where that figure came from) NT
spikewells10/19/13 02:44 PM
x*Thought the announced that feeds AND billing ended inn the 20th
frustratedposter10/20/13 01:22 AM
x*Recurring payments were supposed to occur again (but pro-rated) up until Oct 19th if one did not cancel their recurring payments.
M3gabyt310/20/13 09:14 AM
x*yeah, but it seemed they forgot the prorated part for some NT
frustratedposter10/23/13 07:09 AM
x*thought they announced feeds and billing ebbed on the 20th NT
frustratedposter10/20/13 01:18 AM
x*No need to cancel NT
Roxy195710/19/13 01:59 PM
x*If you paid monthly you apparently have to cancel. NT
Corndogger10/19/13 02:21 PM
x*Don't think there is anything to cancel. Feeds are done, HGs have left the house. NT
ellenaj10/19/13 01:50 PM
*Am I the Only One That Can't Get CBS to Stop Charging My Credit Card???
kdesvern1871 7   10/07/13 01:12 PM
x*Select month to month, BUT YOU CAN'T CANCEL!!! How is that any different than full season. BAD BUSINESS CBS BAD BAD BAD!!!!!! NT
kdesvern10/07/13 01:47 PM
x*What are they charging for? Thought feeds were going down over the weekend. They have no other subscription material I'm aware of, our do they? NT
frustratedposter10/11/13 07:56 PM
x*Thanks for reminding me to call and cancel... info is as follows:
chikedee110/07/13 01:32 PM
x*Thank you I got it canceled. NT
kdesvern10/07/13 01:46 PM
x*I expect this kind of sleazy crap from overseas porn operators. I have sent many requests via help portal, Never an answer, still charged NT
kdesvern10/07/13 01:30 PM
x*I Can't edit Credit card info, can only enter new card and save!! NT
kdesvern10/07/13 01:25 PM
x*cant help you as i got the season pass, not the monthly. but maybe cancel and change credit cards? NT
adobostreak10/07/13 01:19 PM
*Has BBViewer stopped working post season? I keep getting an error message in the lower left-hand corner of the screen. NT
Corndogger478 1   09/27/13 06:40 PM
x*I get an error too but I am still able to go to Tools > Flashback to watch the feeds! NT
lilredragon11/11/13 04:01 PM
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