News:HOH: TBD NOM: TBD POV: TBD Evicted: Cody + Elena
Feeds return sometime after Friday's special episode around 9pm PT
N&R: Big Brother: Elena slams Josh as 'an irrational human'... (View)
BB Media: Big Brother - The Showmance Surprise (Cody)... (View)
BB Polls: Would you rather be in a NOMANCE or a SHOWMANCE? (Results)
Highlights: Double eviction night results...Cody + Elena evicted (More...)... (View)
Mark is no longer a HN due to choosing correctly in the HN temptation (purple) NT... (View)
FlashBacks: August 13, 1:10:14AM - 1:10:47AM (Cam 3) Sunday - Elena telling BB "NO!", while changing clothes. ... (More...)
Updates: Feeds to return ~ midnight EST, 9pm PST. NT (163 min. ago)
(NL) HOH comp starting. Space theme in the backyard with a knockout bracket on the wall. Special episode ends before the HOH (163 min. ago)
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Forums>>Big Brother USA>>BB Help Center

Subject Poster V R Posted on
*Live Feed issue
adamtheaxe1763 18   07/04/14 02:33 PM
x*Try uninstalling Adobe Flash with their official uninstaller - link inside. Follow their steps to uninstall then reinstall Flash
binkie9407/05/14 08:25 PM
x*Thanks...tried the Adobe uninstall and then re-installed and still have the same issue. I really have no clue why it won't work on my PC... NT
adamtheaxe07/05/14 10:05 PM
x*You aren't running an adblocker are you? It has to be disabled. How do you have your Adobe Global Flash Settings configured?
binkie9407/06/14 12:02 AM
x*Everything looked the same on mine, except on the last 3 links it won't allow me to change any of the settings. When you click it it does nothing NT
adamtheaxe07/06/14 07:49 PM
x*The hardware acceleration was a big issue in one season
frustratedposter07/06/14 03:01 PM
x*How would I change that setting? NT
adamtheaxe07/06/14 07:50 PM
x*right click on the black screen, then click settings. On the little screen that pops up click the far left icon and uncheck the box NT
binkie9407/06/14 08:07 PM
x*If this doesn't work, the only other suggestion is to reset your internet security levels. In IE click tools, internet options, security tab
binkie9407/06/14 08:15 PM
x*I don't know, but I did update my display driver on my computer. NT
CIAO07/06/14 07:52 PM
x*Try uninstalling Adobe Flash Player Plug-in, restart,then try it on Chrome without it installed (Chrome has their own built-in flash player)... (MORE)
Cloo07/05/14 07:49 PM
x*Same here
imjenniek07/05/14 06:19 PM
x*Mine work fine in IE, FF and Chrome. Do you have an adblocker running? Try logging out of CBS, clear history/cookies then log back in NT
binkie9407/04/14 05:02 PM
x*Still doesn't work...:/
adamtheaxe07/04/14 06:53 PM
x*You never said if you had an adblocker running? CBS help page says if you have an adblocker running the feeds won't load but the 4 small screens
binkie9407/06/14 08:10 PM
x*I don't think I am. How would I know for sure, though? I looked in my program list and manage add-ons and saw nothing about an adblock NT
adamtheaxe07/10/14 09:29 PM
x*Did you try BBViewer? NT
deej107/11/14 07:21 AM
x*Just tried...it loads up with Julie's face then the screen is just completely black. NT
adamtheaxe07/11/14 10:44 PM
x*Tonight when I logged into the BB viewer it said error loading feeds with a sad face in the bottom left hand side...screen was still just black,too NT
adamtheaxe07/13/14 12:47 AM
*Does anyone's BBViewer keep freezing? NT
djretzena537 4   07/04/14 02:19 PM
x*Not mine. Try lowering the bitrate NT
binkie9407/04/14 02:21 PM
x*Mine was yesterday but it's been ok today. NT
no1home07/04/14 02:21 PM
x*no :( NT
whoscatisthat07/04/14 02:20 PM
x*Mine are running fine. I have IOS NT
angelatmytable07/04/14 02:20 PM
*I know I asked before but didn't read an answer - having trouble w/updating viewer? There was an error downloading the update. Error# 16800.
Susan99452 3   07/04/14 01:45 PM
x*Having the same problem. NT
JustAsh07/04/14 01:46 PM
x*If it's a Windows system you have to manually download it. Auto update doesn't work Click the link in Help NT
binkie9407/04/14 01:46 PM
x*thanks! NT
Susan9907/04/14 01:46 PM
*What is the latest news on the BB Viewer?? Anyone know?? TIA NT
LuvinBBinFL1365 8   07/03/14 02:47 PM
x*has the latest update worked for you guys? I keep getting an error NT
Susan9907/03/14 02:56 PM
x*It won't auto install on a Windows system. You have to click the link liquid8d posted or look inside
binkie9407/03/14 08:43 PM
x*It's also tons better than CBS feed this year. Last year I wasn't as annoyed w/ the CBS page, but this year.... NT
lakeview07/03/14 02:55 PM
x*It is up and running! Go to the Help section and about halfway down liquid8d has a link. NT
lianna07/03/14 02:50 PM
x*Yep. here>>
likealaser07/03/14 02:52 PM
x*Thanks! Got it now to figure out the features NT
Legend07/04/14 01:57 AM
x*It's out, check in help there is a link there or google BBViewer NT
Trinity07/03/14 02:50 PM
x*It was ready & posted days ago. Let me see if I can find the link. It works great, as usual. NT
likealaser07/03/14 02:50 PM
*Anyone else having issues with not being able to FB? I now I can only see the 4 small screens across the bottom with Rachel. :/ NT
CindiCindi1626 13   07/03/14 01:14 PM
x*thanks binkie! :] NT
CindiCindi07/03/14 01:21 PM
x*I was on bbviewer but it won't come back on. Had to go back to CBS. NT
fruitloopdingus07/03/14 01:20 PM
x*Try uninstalling then reinstalling. I haven't had any problems with it NT
binkie9407/03/14 01:21 PM
x*I uninstalled and installed it again and its doing the same thing. Just a black screen. Has the controls at top and bottom but not even trying to load
fruitloopdingus07/03/14 01:33 PM
x*Are you using a Windows or Mac laptop? If Windows, what version? NT
binkie9407/03/14 04:17 PM
x*I have Windows 7. I am using the last update version of bbviewer 3.1 I think. I have reinstalled it twice today and only get black screen with zero
fruitloopdingus07/03/14 05:58 PM
x*What happens when you try to click a camera? Does it try to load? What happens if you try to load it on CBS in Internet Explorer? NT
liquid8d07/03/14 10:29 PM
x*BB Viewer worked for me for several days and then went to a black screen and will not load.When I click a camera it does nothing. CBS works fine NT
fruitloopdingus07/04/14 12:56 AM
x*I have it running on a brand new Windows 7 computer. I finally opened it and set it up just to hook to my TV for BB. What version of Adobe Flash do
binkie9407/03/14 09:19 PM
x*Lots of people on chat are saying the same thing so I don't think it's you. NT
Henbot07/03/14 01:19 PM
x*Its back now finally thanks! what is BB viewer tho? NT
CindiCindi07/03/14 01:18 PM
x*A viewer to watch BB so you don't have to watch it on CBS. Go to the help section there's a link there to download it. Much better viewing NT
binkie9407/03/14 01:19 PM
x*Are you using BBViewer? I was watching it a few minutes ago with no problem NT
binkie9407/03/14 01:16 PM
*Is BBViewer broken - black screen. HELP Liquid8!! NT
augie909 2   07/03/14 09:01 AM
x*Mine is doing the same thing. I even uninstalled and reinstalled. NT
fruitloopdingus07/03/14 01:41 PM
x*HUH, CBS is not showing any Live Feeds or Fish - just blank screen. NT
augie07/03/14 09:08 AM
*Help With Feeds on iPad...
Crys642 5   07/03/14 08:23 AM
x*I was able to watch some feeds on the iPad last night but this morning I tried opening up the feeds and chat on my iMac and the screen is black and
KingstonSue07/08/14 05:37 AM
x*Looks like CBS is down right now so nothing is working. On the iPad there is an app for Big Brother. Takes a little getting used to, pages slid
augie07/03/14 09:07 AM
x*No problem watching feeds with Safari on an iPad
frustratedposter07/08/14 05:08 AM
x*yeah, Chrome works for me this year & Puffin doesn't. I really like Puffin for other stuff on iPad though NT
Bilbo07/08/14 05:23 AM
x*yeah, cbs feeds SUCK on iPad :( NT
Bilbo07/03/14 08:25 AM
*I'm using the BBViewer 3.1 and it keeps freezing when I switch through different cameras.When I try to restart it, it just goes black. Help please! NT
ABCD17287 1   07/02/14 04:18 PM
x*Mine is just black again with the bbviewer. NT
Folie07/02/14 08:55 PM
*PS4 - Is anyone able to watch CBS.com live feeds on their PS4? NT
MissSallyO532 0   07/02/14 03:30 PM
*BBviewer download failed error #16800 What is this? NT
l3ite_me1313695 1   07/01/14 07:40 PM
x*Windows version isn't auto-updating for some reason.. download 3.1 in here.
liquid8d07/01/14 08:43 PM
*My BBViewer is nothing but black now and was working fine earlier. Seems others are having the same issues. I have 3.1 too. Any idea what's up? NT
Folie476 3   07/01/14 06:32 PM
x*Seems to be working fine now. Not sure what was up there for a bit. NT
Folie07/01/14 06:36 PM
x*Glad to hear - you can try turning on Tools->Info to watch the bitrate and buffering at the bottom left which can give an indication of issues. NT
liquid8d07/01/14 06:44 PM
x*thanks for the info! NT
Folie07/01/14 07:39 PM
*I was able to finally get feeds on my Samsung tablet by downloading the Dolphin browser, and a file for flash player!! SO HAPPY NOW!!! :-) NT
kado370 2   07/01/14 03:11 PM
x*Thank you, the picture is beautiful on my Samsung 10" Tablet. Another question, do you know how to use my Tablet as a keyboard to type in the Internet
CIAO07/03/14 01:28 PM
x*Thank you for the information as I have a Samsung Tablet and didn't know I could watch Live Feeds. Where did you download Dolphin browser from -
CIAO07/02/14 09:44 PM
*anyone having trouble with bbviewer,I have trouble loading, takes forever if at all NT
headsup613 4   07/01/14 10:49 AM
x*Did you update to 3.1 below? That solves the major loading issue NT
liquid8d07/01/14 11:59 AM
x*same issue here and it will not let me upload Update 3.1. I get an error message NT
bigbrotherfan7207/01/14 07:59 PM
x*Windows version isn't auto-updating for some reason.. manually download from here
liquid8d07/01/14 08:44 PM
x*Thank you! NT
bigbrotherfan7207/03/14 05:47 AM
*I have Windows 8 aand keep getting a green screen , any suggestions? NT
Sherry465336 1   07/01/14 10:13 AM
x*are you referring to BBViewer? If so..
liquid8d07/02/14 10:55 AM
*from the UK live feed help please!
Ariana_Fan_uk508 2   07/01/14 07:29 AM
x*Ok so now the cams are working down the bottom but the loading screen is still happening?!?!?! WTF! NT
Ariana_Fan_uk07/01/14 08:08 AM
x*Why am I seeing a "Loading" Image or a Blank Screen?
Dreamer07/01/14 11:58 PM
*So clearly some ppl can still see feeds, but mine have all gone black for about the past hour, with a spinner like trying to load. Thoughts? Thx! NT
fydlstyx552 4   07/01/14 12:23 AM
x*Have you attempted to view it on another web browser? Some have suggested disabling any ad blockers to see if that helps. NT
Veruta07/01/14 08:48 AM
x*Yep, doing that and . . .
Dreamer07/02/14 12:01 AM
x*Mine have been doing that for a couple days now. NT
decafjnr07/01/14 03:36 AM
x*Have you tried logging out and back in again? Rebooting your computer? NT
Dreamer07/01/14 01:24 AM
*Sorry off topic but is anybody able to watch feeds at CBS on thier kindle fire? I am getting a black screen with the thumbnails refreshing below.
TrueNes1360 9   06/30/14 08:16 AM
x*Kindle Fire, search Internet Explorer, there is a Dolphin Download for the Kindle Fire. NT
CIAO07/03/14 01:42 PM
x*Aren't apps in the Amazon store also for Kindle?
frustratedposter07/08/14 05:12 AM
x*here's how I fixed it.
MaddyP06/30/14 10:17 AM
x*I don't have Dolphin. I only have silk on my Kindle HD. Is there a way to get it or? NT
Folie07/01/14 06:35 PM
x*Thanks so much. I finally *whew* got it going. NT
TrueNes07/01/14 06:41 AM
x*Thank You! Desktop view fixed it for me on my Galaxy s2 phone!! NT
tonic06/30/14 08:26 PM
x*I was able to get them by using the Dolphin browser to watch. Silk didn't work for me. NT
LeftTurn06/30/14 08:22 AM
x*Yes Big Thank you! I tried Silk and it blew up my Kindle HDX so bad I needed tech support. :) NT
Ymans06/30/14 08:38 AM
x*Thanks I'll try that. NT
TrueNes06/30/14 08:25 AM
*Keep getting message "We Apologize, the selected content has not started" when trying to start live feeds
bbfan221357 1   06/30/14 12:19 AM
x*Contact CBS and ask them what the message means and what you need to do to be able to watch the feeds. NT
Corndogger06/30/14 06:49 PM
*BBViewer 3.1: Devin is a complete Whackjob edition! (quickfix)
liquid8d23011 33   06/29/14 09:12 PM
x*is bbviewer down? NT
JoeTheInformed08/04/14 04:37 PM
x*Thank you! NT
BB_Historian08/04/14 03:44 PM
x*Thanks so much! Have no idea why I waited so long to use this viewer, but I think I love you. ;) NT
Starr07/10/14 01:01 PM
x*Will this work on iPad? NT
tamtlp07/05/14 03:25 PM
x*no, this is not for any mobile devices NT
liquid8d07/09/14 03:40 PM
x*Running Windows 7 and it works perfectly! Thanks! NT
BleacherBum07/04/14 11:04 PM
x*issue with screenshot...
luvmykitties07/03/14 08:00 PM
x*Screenshots are in..
liquid8d07/05/14 09:39 AM
x*thank you!! You're awesome :-) NT
luvmykitties07/05/14 01:50 PM
x*Thanks liquid :o) NT
mhg7607/02/14 01:27 AM
x*beautiful! thanks again, liquid. the viewer truly saves this show. NT
TwoMinutesHate07/01/14 02:51 PM
x*thank you for this SOOOO much!!!!!!!!!! <3 NT
Folie07/01/14 02:49 PM
x*Just like last year, when I try to use the bbviewer, when I click on it, all I get is the "do you want to install adobe air" which I already
decafjnr07/01/14 03:44 AM
liquid8d07/01/14 09:48 AM
x*Well darn! That didn't work. It's doing the same thing. NT
decafjnr07/02/14 04:08 AM
x*Ok, I'll try that, but I deleted it and reloaded it and the same thing happened NT
decafjnr07/02/14 01:56 AM
x*Updated version worked great yesterday and this morning. This evening buffering like crazy. Clicking "Live" brings it back, but... Just me? NT
maggiemae06/30/14 09:04 PM
x*sounds like your connection.. did you try setting quality to low? NT
liquid8d06/30/14 09:43 PM
x*No I didn't try that, because it was working fine yesterday and this morning. :( It looks so great in high quality. I'll try. Thanks! NT
maggiemae06/30/14 11:28 PM
x*I'm so sad! This is the 1st year Ive ever not been able to use BB Viewer! I'm pretty sure the problem is with the CBS browser within the viewer.
Jadey06/30/14 04:28 PM
x*:( What's the problem? Trying to login with social account or?? NT
liquid8d06/30/14 07:52 PM
x*Exactly. I signed up for feeds using google plus. The CBS browser in the viewer makes the google link unclickable. NT
Jadey07/02/14 12:28 PM
x*Did we lose the screencap feature in this latest update? NT
susanr34206/30/14 03:43 PM
x*make sure you got the Windows (exe) version.. NT
liquid8d06/30/14 09:55 PM
x*Thank you liquid8d that did the trick. Didn't notice that the one downloaded when starting viewer was not an exe file. I have my screencaps back. NT
susanr34207/01/14 08:57 AM
x*Thank you so much liguid...BB viewer is wonderful...you are truly appreciated. NT
reddgirl06/30/14 03:07 PM
x*I just want to say Thank you!! I don't think I could/would enjoy the feeds as much as I do without your BBViewer. NT
AMK06/30/14 11:55 AM
x*Thank you! NT
Sonny06/29/14 11:48 PM
x*Thank you! NT
KnightHawk06/29/14 10:06 PM
x*Thank you! Working much better now. NT
maggiemae06/29/14 09:32 PM
x*The hanging "circle" when changing feeds was driving me nuts today. This seems to have solved the problem. Thanks! NT
Corndogger06/29/14 09:31 PM
x*i know.. it was annoying! :) NT
liquid8d06/29/14 09:43 PM
x*You are so fantastic - works so much better.THANKS and THANKS again. NT
augie06/30/14 06:26 PM
*Is there an app that will let me download BB Viewer to a Chromebook? NT
rockabye268 1   06/29/14 02:00 PM
x*No NT
binkie9406/29/14 03:02 PM
*What the number to cancel feeds TIA NT
lilweezy420854 5   06/29/14 11:41 AM
x*I just called the Live Feed number, explaining I could not change my email address, under my profile section of CBS Big Brother page. They asked me
CIAO07/02/14 09:52 PM
x*(877)211-4367, i did it this morning. Took about 10 seconds. NT
fattymatty06/29/14 11:44 AM
x*I added this to your post in the Help forums NT
liquid8d06/29/14 11:47 AM
x*Did you get a refund? NT
Whirligig06/29/14 11:46 AM
x*Did it before the 48 hour trial ended so I was never charged. NT
fattymatty06/29/14 11:46 AM
*Having trouble with iPad Air & feeds using ihome. It just keeps dropping off. Anyone using these devices help out? Tyvm NT
sabiki156 0   06/29/14 07:06 AM
*I am trying to watch the feeds on my tablet, but it keeps showing either Donnie talking about ants on the clothes or....
Magnolia751 5   06/28/14 11:36 PM
x*I'm getting the same thing. It's pissing me off! NT
Mommafishy206/29/14 06:17 PM
x*You could also try the BB Viewer (link posted in thread below.) NT
Starr06/28/14 11:52 PM
x*Please check this forum for any threads with the same problem...or you can call CBS hotline (posted above) for feeds issues. NT
Starr06/28/14 11:50 PM
x*It kept flashing back to Donny talking about ants on the towels to me last night too, it just fixed itself NT
Trinity06/28/14 11:40 PM
x*Feeds from yesterday I think. My tablet was doing the same thing. Was showing old feeds. No idea why and I haven't been able to fix it :( NT
SDGirl06/28/14 11:39 PM
*How do I cancel my 48 hour free trail I cant find it anywhere :( NT
lilweezy4201192 9   06/28/14 11:15 PM
x*(877)211-4367 NT
liquid8d06/29/14 11:46 AM
x*call I think NT
KnightHawk06/28/14 11:17 PM
x*Aren't you glad you just got the trial?? NT
AwfuLeeHandsome06/28/14 11:17 PM
Trinity06/28/14 11:15 PM
x*I think you have to call and cancel. NT
sugarskulls06/28/14 11:15 PM
x*Thank you guys for the help :) NT
lilweezy42006/28/14 11:20 PM
x*Well that sucks wish i can do it over the computer NT
lilweezy42006/28/14 11:17 PM
x*Nope that's how they get you, you call and then they pitch you cheaper deals NT
AwfuLeeHandsome06/28/14 11:18 PM
x*Yep. Don't give in! NT
LilKsweezy06/28/14 11:19 PM
*Just purchased feeds, got my confirmation e-mail but whenever I hit "Live Feeds" it just takes me right back to the sign up page. I'm logged in too NT
bbshannon216 1   06/28/14 09:01 PM
x*I would shut down your computer restart, then go into your profile and make an addition
CIAO06/28/14 11:28 PM
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