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News:HOH: Alex NOM: Cody, Elena, and Matt POV: Matt (Saved Jason)
N&R: If you usually watch BB in South FL on WPEC, tonight you can watch it at 9PM on WTCN. NT... (View)
BB Media: Big Brother 19 | Thursday Double Eviction Recap | Jessica Graf LIVE 10:15e/7:15p... (View)
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Highlights: Mark is no longer a HN due to choosing correctly in the HN temptation (purple) NT... (View)
Have-Nots: Jason, Kevin, Mark, Paul NT... (View)
FlashBacks: August 17, 12:41am (Cam 1/2) and again 1:43 (Cam 1/2) with Alex watching from HOH cam on 3/4 Thursd... (More...)
Updates: 08/17 2:10pm BBT- @CBSBigBrother posted the feeds will be down until 9pm BBT Fri 08/18/2017 & their tweet states it will be worth it. NT (185 min. ago)
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Forums>>Big Brother USA>>BB Help Center

Subject Poster V R Posted on
*When I get that friggin message "Are you still watching feeds" I answer yes but it doesn't go away! I can hear feeds but that is still on screen. NT
YouGotGot1294 10   07/16/14 03:03 PM
x*try a different/updated browser? It probably is a javascript issue NT
liquid8d07/16/14 08:51 PM
x*use bbviewer NT
banner_boy07/16/14 03:05 PM
x*I have the same problem!! Are you watching on iPad? NT
enter_a_name07/16/14 03:05 PM
x*no NT
YouGotGot07/16/14 03:06 PM
x*I have to just reload on my iPad when I see it NT
Whirligig07/16/14 03:05 PM
x*I don't get that, but I use BBviewer. NT
lianna07/16/14 03:05 PM
x*Same for me. I wrote CBS on the feedback page asking them to get rid of it NT
AlNisa07/16/14 03:05 PM
x*use bbviewer then you dont get that msg NT
nicki22707/16/14 03:04 PM
x*Unfortunately that's not an option for iPad NT
AlNisa07/16/14 03:06 PM
x*I've never seen that message o-O NT
Wicked_Pixie07/16/14 03:04 PM
*My feeds through BBViewer keep loading/freezing. Ive restarted my computer, flashbacked, clicked live...nothing's working. NT
Cindy1445 7   07/16/14 12:19 PM
x*Where is the link to download the latest and greatest BBViewer, please? NT
CIAO07/16/14 11:02 PM
x*You need to lower the bitrate. Go to tools and click info. Then watch the bitrate in the lower left corner of the screen. If the buffer continually
binkie9407/16/14 12:38 PM
x*how do I lower the bitrate? NT
Cindy07/16/14 12:42 PM
x*There's a drop down right underneath the bar where you choose which camera to watch. You can also go into tools-options-default quality and change
binkie9407/16/14 12:43 PM
x*Thank you! So far so good :) NT
Cindy07/16/14 12:48 PM
x*also make SURE you installed 3.1 as that fixed a loading issue.. it's here...
liquid8d07/16/14 08:53 PM
x*:) NT
binkie9407/16/14 12:49 PM
*Can't load "live" feeds on Samsung Galaxy Victory phone. "Old" random feed lope loads instead. I can see "live" feeds in the preview boxes.
mrsjrd634 5   07/14/14 08:50 AM
x*Did you try the suggestions in the post below? In the browser options you must check the box that says "request desktop view".
binkie9407/14/14 03:06 PM
x*I have tried dolphin with the user agent marked desktop but I can't see current live feeds. I will try my touchpad tonight. Thanks!!!! NT
mrsjrd07/15/14 05:47 AM
x*And you have flash installed? Google abandoned it in recent android systems NT
frustratedposter07/15/14 06:20 AM
x*I tend to think alot of the problems are because Flash isn't installed NT
binkie9407/16/14 12:48 PM
x*Definitely. Google doesn't officially support flas in recent Android versions NT
frustratedposter07/17/14 01:35 AM
*What does the "HG Info Search" in the HG Info forum do?
frustratedposter377 2   07/14/14 06:51 AM
x*It does a tag search in HG Info forum, but poster's don't tag their posts, so it doesn't work very well. NT
M3gabyt307/14/14 07:37 AM
x*Ah, thx NT
frustratedposter07/15/14 06:17 AM
*HELP!!! I am new to all of this.
Reba1678 5   07/12/14 09:42 PM
x*Maybe I can help. I had a problem where I had to sign up again, but first I called CBS, and had them make a note in my account with my email address
CIAO07/16/14 11:11 PM
x*If going through the link provided below doesn't work, try deleting your cookies and then log in NT
binkie9407/13/14 07:58 PM
x*Reba1 ~ try this link ~
Dreamer07/13/14 03:58 AM
x*I cannot get it to work on my android - I get the screen but no sound of video & way at the bottom a gray area with the word 'loading' NT
ratts07/13/14 04:07 PM
x*Do you have flash installed on whatever device you're trying to view it on? Did you try viewing it in "desktop view"? NT
binkie9407/13/14 07:56 PM
*Anyone have suggestions for how to adjust audio? My laptop is suddenly reverberating the audio and it's not clear. I don't use a headset. Ideas? NT
DaisyChain486 3   07/11/14 12:04 PM
x*On CBS, right click on the window where the feeds are playing. A little window will open. Along the bottom you'll see a little microphone icon
binkie9407/11/14 01:10 PM
x*It's already unchecked. Should I check it? NT
DaisyChain07/11/14 01:38 PM
x*Yes. I messed up in my original post. It needs to be checked NT
binkie9407/11/14 02:41 PM
*Hope someone can help! I paid for the early bird feeds from my desktop and had access to the live feeds on my desktop, laptop and Ipad. Now CBS is
Grama10495 3   07/11/14 11:39 AM
x*Make sure you are using the same email account, and username for all the accounts, or if you are using Facebook, make sure it is the same accounts NT
CIAO07/16/14 11:15 PM
x*Haven't heard of this. Did you try logging out of CBS on either the Ipad or laptop then logging into the desktop? Once logged into your desktop
binkie9407/11/14 01:01 PM
x*Thanks so so much!! I signed out on my desktop and I must have two accounts with CBS. Tried another account and it worked!! Never thought of doing
Grama1007/12/14 01:40 PM
*Could someone please send me a link for the new bbviewer? TIA! NT
mango789 4   07/11/14 10:16 AM
x*BB Viewer I downloaded one for my laptop and it says vo.76 and I love it. Then I downloaded one for my other laptop and it is an older version. NT
CIAO07/17/14 10:39 PM
x*It's in the Help section. I suck at links here or I would help you more! NT
TarHeelFan829307/11/14 10:18 AM
x*Here ya go...
DiamondK07/11/14 10:18 AM
x*i think you can just google it to find the new one NT
namaste07/11/14 10:18 AM
*Here's how to view Flashbacks on IPADS and IPHONES
Fides387 0   07/11/14 10:10 AM
*The calendar for flashbacks is not on iPad. (it is on laptop) Any suggestions? Does anyone know how to get the flashback? thank you NT
seahorse608 4   07/11/14 07:27 AM
x*Flashback doesn't work on Ipad unless you use a program like the poster below mentioned NT
binkie9407/11/14 01:03 PM
x*Flash back doesn't show on mobile versions of the feeds page
frustratedposter07/12/14 03:46 AM
x*App Cloud Browse will let you see Flasbacks on IPAD. The premium account will let U save bookmarks and increase speed of streaming.
Fides07/11/14 09:58 AM
x*oh, I just did a search & it's something to buy. I don't know why they don't offer flashbacks on iPad too. I'm looking at it now on both my
seahorse07/11/14 10:36 AM
*Video ads with sound are playing while I'm on the discussion forum. Anyone know how can I get that to stop happening? TIA NT
bluegreen659 4   07/10/14 07:18 PM
x*We need the site that it is advertising to attempt to block the ads.
M3gabyt307/10/14 08:43 PM
x*Okay thanks. One was about nail polish or something but I'll get the exact name next time. NT
bluegreen07/10/14 09:06 PM
x*That's the same one I saw NT
binkie9407/11/14 01:03 PM
x*Nespresso ad in middle of BB Discussion playing music ugghhhh NT
mebe07/10/14 07:38 PM
*Looping video on Android Nook tablet and Samsung phone
anwa801 5   07/10/14 03:05 PM
x*You've probably tried this, but just in case: have you hit the "LIVE" button?
frustratedposter07/12/14 05:13 AM
x*I use my tablet and phone
anwa07/12/14 07:39 AM
x*The "request desktop view" is located in the options menu of the browser and must be checked EACH time you open the browser
binkie9407/12/14 10:14 AM
x*I just bought a new computer and re-registered so it works now. I haven't checked it on my tablet yet but I wont use it now. Thanks! NT
anwa07/12/14 07:37 PM
x*Dolphin calls it User Agent I think. I know Firefox
frustratedposter07/13/14 04:46 AM
*BBViewer on a Mac question?
bbfan100455 1   07/09/14 06:09 PM
x*You will need Adobe Air installed, then download and open that file, link inside...
liquid8d07/09/14 07:02 PM
*Anyone with Mac OS Maverick have issues downloading the BBViewer?
11228370 2   07/09/14 05:53 PM
x*If an Air app asks what to open with, that usually means Air is not installed properly.. link inside..
liquid8d07/09/14 07:02 PM
x*It was exactly that. Thank you so much! NT
1122808/02/14 05:16 PM
*Problem with BB Viewer--If I click on cam 1 I just get that revolving white circle but it never opens. All other cams working fine for me. Whtsup? NT
FurnitureAlliance1287 8   07/09/14 03:20 PM
x*Now I tried again and it loaded properly! Thank you everyone for the help and I'll try some of these suggestions when/if it happens again ~ NT
FurnitureAlliance07/09/14 06:59 PM
x*yay! 3.1 should work MUCH better for you NT
liquid8d07/09/14 07:03 PM
x*Some troubleshooting tips with black screen or loading circle..
liquid8d07/09/14 03:31 PM
x*Yeah, I tried all this stuff and it's still not working. The feeds work fine at CBS.com but I can't log out under tools because there is nothing
rdhd198007/09/14 11:54 PM
x*Did you try a re-install? I have had trouble with the feeds in general buffering a lot on the website and in BB viewer, so it might be the feed. NT
LeftTurn07/09/14 03:24 PM
x*I have the same prob, there is an update to fix it but every time I try to download the update it fails (even after restarting as noted) NT
ThoughtCriminal07/09/14 03:24 PM
x*Get the Windows update for 3.1 and manually install it here:
liquid8d07/09/14 03:25 PM
x*I had this problem too. The way I fixed it was uninstalling bbviewer altogether and then installing the new version. NT
oh_boy07/09/14 03:25 PM
*For the last couple of days, BBViewer has not been working on my laptop. It's an HP with Windows 8.1. All I get is a black screen and won't load. NT
rdhd1980381 2   07/08/14 05:58 PM
x*sorry... see the troubleshooting tips in the post above, let me know if that helps NT
liquid8d07/09/14 03:32 PM
x*Did you try uninstalling then reinstalling it? NT
binkie9407/09/14 02:27 PM
*Please help:Samung Galaxy tablet user.. BBviewer help!
Roxy1957729 1   07/08/14 10:12 AM
x*BBViewer is not for mobile devices NT
liquid8d07/08/14 12:38 PM
*Screenshots with BBViewer (Windows version)
liquid8d2474 6   07/06/14 02:14 PM
x*How do you create your own overlay file with a transparent background? TIA :) NT
luvmykitties07/06/14 02:48 PM
x*A photo app like Photoshop, Paint.Net, Gimp NT
liquid8d07/06/14 02:51 PM
x*thanks! :-D NT
luvmykitties07/06/14 03:07 PM
x*my update gives an error...any help? NT
izabbfan07/06/14 02:19 PM
x*If you mean the 16800 error, Windows is not auto-updating, manually download 3.1 from the link at the top inside this post NT
liquid8d07/06/14 02:21 PM
x*thank you so much! appreciate your work/help! NT
izabbfan07/06/14 02:26 PM
*HELP please with BBViewer
MsPink384 2   07/06/14 01:34 PM
x*see my post above that explains the screenshots function NT
liquid8d07/06/14 02:14 PM
x*Ty sooooooooo much NT
MsPink07/06/14 04:35 PM
*How do you cancel BB Live Feeds? Please Help Thanks! I Can't find number anywhere.. NT
nickm1002593 4   07/06/14 01:24 PM
x*Did you get the early bird? NT
robin8607/06/14 01:26 PM
x*Why cancel?!?? It is just getting messtastic! NT
lianna07/06/14 01:26 PM
x*WHY? The feeds are FINALLY getting juicy NT
krazy107/06/14 01:26 PM
x*I love the feeds, has nothing to do with that.. Just gonna be busy can't watch at all :( NT
nickm100207/06/14 01:26 PM
*Can't view feeds with Android 4.4.4 and Chrome - anyone else?
banner_boy360 1   07/05/14 07:52 PM
x*try clicking the black screen or reclick a camera to start it - if you need to, look below - I think someone said Dolphin browser works good NT
liquid8d07/05/14 08:05 PM
*How do you get flashbacks on iPad? Please help! Thank you! NT
tamtlp373 2   07/05/14 03:23 PM
x*Flashbacks with IPAD
Fides07/08/14 06:05 AM
x*I don't think you can get flashbacks on iPad. The player with flashbacks is Adobe Flash based, which iOS devices do not support. NT
Cloo07/05/14 07:52 PM
*Can someone please tell me how to view the Flashbacks? They don't come up when I try to view them. Thank you. NT
Mercy432 4   07/05/14 09:32 AM
x*My computer which has Windows 8. I have just installed the BBViewer and am trying to figure it out. Thanks for asking. NT
Mercy07/06/14 02:57 PM
x*On the menu bar click tools, flashback then set the date, time and camera you want to watch NT
binkie9407/07/14 11:21 PM
x*The times should be BBT, or PDT NT
frustratedposter07/08/14 09:27 AM
x*What device are you viewing the feeds on? NT
Cloo07/05/14 07:53 PM
* BB Viewer?
lindyloo2u2930 3   07/05/14 06:03 AM
x*BBViewer is here..
liquid8d07/05/14 09:39 AM
x*Will this work on iPad? Will I be able to watch flashbacks on the iPad with it? NT
tamtlp07/05/14 03:36 PM
x*Thanks liquid8d. working great. NT
lindyloo2u207/05/14 03:12 PM
*Live Feed issue
adamtheaxe1763 18   07/04/14 02:33 PM
x*Try uninstalling Adobe Flash with their official uninstaller - link inside. Follow their steps to uninstall then reinstall Flash
binkie9407/05/14 08:25 PM
x*Thanks...tried the Adobe uninstall and then re-installed and still have the same issue. I really have no clue why it won't work on my PC... NT
adamtheaxe07/05/14 10:05 PM
x*You aren't running an adblocker are you? It has to be disabled. How do you have your Adobe Global Flash Settings configured?
binkie9407/06/14 12:02 AM
x*Everything looked the same on mine, except on the last 3 links it won't allow me to change any of the settings. When you click it it does nothing NT
adamtheaxe07/06/14 07:49 PM
x*The hardware acceleration was a big issue in one season
frustratedposter07/06/14 03:01 PM
x*How would I change that setting? NT
adamtheaxe07/06/14 07:50 PM
x*right click on the black screen, then click settings. On the little screen that pops up click the far left icon and uncheck the box NT
binkie9407/06/14 08:07 PM
x*If this doesn't work, the only other suggestion is to reset your internet security levels. In IE click tools, internet options, security tab
binkie9407/06/14 08:15 PM
x*I don't know, but I did update my display driver on my computer. NT
CIAO07/06/14 07:52 PM
x*Try uninstalling Adobe Flash Player Plug-in, restart,then try it on Chrome without it installed (Chrome has their own built-in flash player)... (MORE)
Cloo07/05/14 07:49 PM
x*Same here
imjenniek07/05/14 06:19 PM
x*Mine work fine in IE, FF and Chrome. Do you have an adblocker running? Try logging out of CBS, clear history/cookies then log back in NT
binkie9407/04/14 05:02 PM
x*Still doesn't work...:/
adamtheaxe07/04/14 06:53 PM
x*You never said if you had an adblocker running? CBS help page says if you have an adblocker running the feeds won't load but the 4 small screens
binkie9407/06/14 08:10 PM
x*I don't think I am. How would I know for sure, though? I looked in my program list and manage add-ons and saw nothing about an adblock NT
adamtheaxe07/10/14 09:29 PM
x*Did you try BBViewer? NT
deej107/11/14 07:21 AM
x*Just tried...it loads up with Julie's face then the screen is just completely black. NT
adamtheaxe07/11/14 10:44 PM
x*Tonight when I logged into the BB viewer it said error loading feeds with a sad face in the bottom left hand side...screen was still just black,too NT
adamtheaxe07/13/14 12:47 AM
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