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Forums>>Big Brother USA>>BB Help Center

Subject Poster V R Posted on
*Having trouble with iPad Air & feeds using ihome. It just keeps dropping off. Anyone using these devices help out? Tyvm NT
sabiki155 0   06/29/14 07:06 AM
*I am trying to watch the feeds on my tablet, but it keeps showing either Donnie talking about ants on the clothes or....
Magnolia741 5   06/28/14 11:36 PM
x*I'm getting the same thing. It's pissing me off! NT
Mommafishy206/29/14 06:17 PM
x*You could also try the BB Viewer (link posted in thread below.) NT
Starr06/28/14 11:52 PM
x*Please check this forum for any threads with the same problem...or you can call CBS hotline (posted above) for feeds issues. NT
Starr06/28/14 11:50 PM
x*It kept flashing back to Donny talking about ants on the towels to me last night too, it just fixed itself NT
Trinity06/28/14 11:40 PM
x*Feeds from yesterday I think. My tablet was doing the same thing. Was showing old feeds. No idea why and I haven't been able to fix it :( NT
SDGirl06/28/14 11:39 PM
*How do I cancel my 48 hour free trail I cant find it anywhere :( NT
lilweezy4201173 9   06/28/14 11:15 PM
x*(877)211-4367 NT
liquid8d06/29/14 11:46 AM
x*call I think NT
KnightHawk06/28/14 11:17 PM
x*Aren't you glad you just got the trial?? NT
AwfuLeeHandsome06/28/14 11:17 PM
x*CBS NT
Trinity06/28/14 11:15 PM
x*I think you have to call and cancel. NT
sugarskulls06/28/14 11:15 PM
x*Thank you guys for the help :) NT
lilweezy42006/28/14 11:20 PM
x*Well that sucks wish i can do it over the computer NT
lilweezy42006/28/14 11:17 PM
x*Nope that's how they get you, you call and then they pitch you cheaper deals NT
AwfuLeeHandsome06/28/14 11:18 PM
x*Yep. Don't give in! NT
LilKsweezy06/28/14 11:19 PM
*Just purchased feeds, got my confirmation e-mail but whenever I hit "Live Feeds" it just takes me right back to the sign up page. I'm logged in too NT
bbshannon212 1   06/28/14 09:01 PM
x*I would shut down your computer restart, then go into your profile and make an addition
CIAO06/28/14 11:28 PM
*Any way to avoid the hourly CBS pop up asking if you are still watching feeds? I'm on an iPad/iPhone. NT
Mcandice920 3   06/28/14 05:05 PM
x*Get the BB Viewer! NT
FurnitureAlliance06/28/14 05:07 PM
x*I don't think the bbviewer works on iPad/iPhone does it? NT
Mcandice06/28/14 05:12 PM
x*Unfortunately, no. NT
augie06/28/14 07:03 PM
*whats the status on the BB viewer? NT
playmate3277 15   06/28/14 11:24 AM
x*will this work on an Android tablet?? NT
kado06/29/14 12:10 PM
x*not at this time - i may explore that later. NT
liquid8d06/29/14 12:49 PM
x*Thanks!! Still trying to get the CBS website to work on my Android...driving me crazy!! NT
kado06/29/14 01:27 PM
x*BBViewer is OUT! Check here..
liquid8d06/28/14 02:46 PM
x*Thank you so much! I'm able to watch the feeds with NO issues. This is the 1st year I had problems. Tried everything, tried this, works great! NT
fanofBB06/30/14 01:31 PM
x*Thanks Liquid... Both you and blis are amazing- I use blis's player(because i beta tested it years ago)my mom uses yours it's easier for her. NT
kalekona06/29/14 11:49 AM
x*This is AWESOME!!! Didn't know about it and just happened upon this link. Soooo much better than even the CBS site which never works right. CBS has
Tutsymae06/29/14 08:28 AM
x*Awesome!!! Thanks so much, very much appreciated!! :) NT
kalicush06/28/14 05:37 PM
x*Thanks!! Awesome work, as usual!! NT
Trinity06/28/14 05:37 PM
x*thanks so much! Now at least I can multitask - works great :) NT
Susan9906/28/14 05:28 PM
x*Yeaaa! Thank you liquid8d!! NT
lemonpie06/28/14 05:26 PM
x*Thank you so much! You made my day. Works GREAT! NT
AMK06/28/14 04:37 PM
x*Glad to see it! Great job as always NT
frustratedposter06/28/14 05:27 PM
x*Works great Liquid. Thank you.
madjellybean06/28/14 04:16 PM
x*Just came here to ask the same thing. NT
augie06/28/14 12:23 PM
*Feed issue with smart tv
tls1210210 0   06/28/14 11:22 AM
*Roku ... What service do you use for local channels... CBS, ABC, NBC etc. AEREO is shut down! NT
lemonpie815 5   06/28/14 11:03 AM
x*There are separate apps for CBS on Roku. Unfortunately, NBC is tied to Hulu. But if you use Plex, you can watch anything that is on the internet
Henbot07/02/14 01:50 AM
x*Thank you! I will check it out :) NT
lemonpie07/02/14 02:29 AM
x*I should note that Plex is awesome for almost any video found online but it does NOT work for the live feeds. It was a bummer to find that out. NT
Henbot07/02/14 01:52 AM
x*cbs you can watch on their website. abc is free if you have certain cable providers. not sure about the others NT
MaddyP06/30/14 10:18 AM
x*https://www.aereo.com/
lemonpie06/28/14 11:04 AM
*Anyone else having problems with flashback feature? It won't work for me at all. NT
JennDiaz130 0   06/28/14 06:35 AM
*Help with feeds thank you (Live in the UK)
Tywyllwch294 1   06/28/14 06:34 AM
x*Have you tried setting up a vpn? Link inside
binkie9406/29/14 12:58 PM
*any success with removing the echo from your feeds? My apple laptop, using safari, have rebooted, etc and still echoing when I change 1234 NT
polarbears1938 18   06/27/14 07:59 PM
x*Also try updating the flash player. NT
lorem06/27/14 08:17 PM
x*Happens to me too when I switch to quad. safari-macbook pro I am just avoiding it. NT
BellaBoo06/27/14 08:12 PM
x*Apple sucks. That is all. NT
Not_so_annoyed06/27/14 08:08 PM
x*Come on, Macs are great for surfing interwebz and doing flow cytometry analysis. Any real work requires a PC NT
current06/27/14 08:17 PM
x*Keep your virus updated you PC user YOU. lol NT
LettucePray06/27/14 08:13 PM
x*Mac Book Pro here. No echo effect. NT
CougarBite06/27/14 08:07 PM
x*MacBook Pro user here. No echo probs here using Safari. Maybe refresh the page? Empty cache/history? NT
LettucePray06/27/14 08:05 PM
x*I have a weird DOUBLE SOUND effect, mute wont work and I get sound from 2 cams ( when I swirch cams)!! NT
littlePP06/27/14 08:03 PM
x*Try pausing the feed before you switch NT
Mister112806/27/14 08:04 PM
x*yeah having that too when the new channel is loading I can still hear the old channels audio which then carries into the new channel plus with echo NT
polarbears06/27/14 08:04 PM
x*yep, have that too. reloading stops it for awhile. NT
nicholaspuppy06/27/14 08:04 PM
x*apple laptop, safari too. The echo comes back and I have to reload to get it to stop. Firefox is worse so I'm sticking with safari for now NT
nicholaspuppy06/27/14 08:01 PM
x*yep same with me. As soon as it echos, I have to reload and then its fine again until I decide to change. I guess I could stick with one cam. sucks NT
polarbears06/27/14 08:02 PM
x*If you have any ad blockers, disable them and refresh NT
kiers06/27/14 08:01 PM
x*none NT
polarbears06/27/14 08:02 PM
x*I know that is really annoying. Could it be other add ons NT
kiers06/27/14 08:03 PM
x*^this; or if you must try another browser NT
KnightHawk06/27/14 08:05 PM
x*I have no echo NT
Trinity06/27/14 08:00 PM
*Echo on feeds? I just received a letter back from CBS and they said it's a known issue and they are working on it. That's all...hope they hurry up. NT
madjellybean931 8   06/27/14 03:54 PM
x*One solution is to disable any browser add-on that blocks CBS from showing ads or mining your data. Simple as that! Aren't they nice? NT
unclevanya06/27/14 04:50 PM
x*I tried that but it didn't fix the problem. NT
madjellybean06/27/14 04:55 PM
x*Curious, did you get the echo even after the 10 second 'disclaimer' video played? ...or did you get the echo only when it went straight to feeds? NT
JCash206/27/14 04:13 PM
x*There is no disclaimer on my feeds. I did read where that could be the problem. If I screw around with my computer it might never work again. lol NT
madjellybean06/27/14 04:19 PM
x*definitely, I had it in Chrome.. switched to IE on Windows, and don't seem to have the issue anymore. NT
liquid8d06/27/14 04:03 PM
x*I tried that but still had the problem If I mute the sound on their player it cuts down the echo but it still plays all feeds at once. Thanks Liq NT
madjellybean06/27/14 04:11 PM
x*yep, because its actually playing multiple streams - it's a bad bug especially for the bandwidth caps. Viewer is coming! NT
liquid8d06/27/14 04:39 PM
x*Like everyone else I'm waiting for your viewer. Thank you so much!! NT
madjellybean06/27/14 07:27 PM
*For feed connections/problems, subscribers might have to use the CBS hotline. Please see posts stickied above ^^ NT
Starr143 0   06/27/14 02:53 PM
*Is anyone else getting pop ups everytime you click on a topic?? I'm getting pop ups up the wazoo!! Help! NT
CindiCindi325 2   06/27/14 02:47 PM
x*nevermind NT
CindiCindi06/27/14 03:20 PM
x*I've been coming to jokers for years and never had this issue and right now i want to toss this out the window! WTH?? NT
CindiCindi06/27/14 03:09 PM
*I need help getting to the feeds. A friend gifted me a subscription but I can't log in . I even used the ling above in the right corner but
sobekath340 2   06/27/14 02:46 PM
x*disable any ad block software that you have on your browser, then try again also clear your cookies/cache NT
Trinity06/27/14 02:47 PM
x*You don't get the Log In button in the upper right
frustratedposter06/28/14 02:03 AM
*Feeds on Android phone just keep looping to old scene from last night.
tonic1517 13   06/27/14 10:52 AM
x*I think they got rid of Flash in place of HTML 5.0 Standard... (Like Youtube has been doing). NT
Ziroc07/01/14 01:34 AM
x*See fix under Kindle thread, set to Desktop View in browser settings. In Dolphin Browser, go to Settings > Customize > User Agent> Desktop.
tonic06/30/14 08:44 PM
x*Kindle Fire someone wanted the Dolphin Browser download. I did a search in Internet Explorer and there is one for the Kindle Fire. NT
CIAO07/02/14 11:49 PM
x*I'm just getting a black screen. Nothing else. Can watch on my laptop with the echo's and can't get it on my phone. I'm sad :( NT
madjellybean06/27/14 03:56 PM
x*I have a Samsung 8" tablet and I am only seeing Dumbledore interviewing his forever girlfriend. Help, I am at work and I'm ticked off!!! NT
parrotbrain06/27/14 02:19 PM
x*I called cbs and they are working on it as a known issue. NT
Mommafishy206/27/14 12:09 PM
x*i heard back from cbs, "they are aware of the problem and are presently working diligently to resolve the problem." they say to keep checking the live
oincie06/27/14 06:06 PM
x*You do have flash installed on the phone, I assume?
frustratedposter06/28/14 02:06 AM
x*I just spent a couple of hours trying to update flash. My phone is Galaxy S2, Android 4.1.2, and apparently Flash is no longer available?
tonic06/29/14 12:00 AM
x*i put in a ticket with cbs but have not heard back yet NT
oincie06/27/14 11:20 AM
x*So frustrating! I didn't have any trouble last year on my phone. NT
tonic06/27/14 12:20 PM
x*I know! I'm tethered to my computer right now and it's making me crazy! NT
Mommafishy206/27/14 12:46 PM
x*Is anyone else having this problem? I'm totally bummed about this. :-( NT
tonic06/27/14 02:13 PM
*anyone else having trouble getting live feeds on tablet?
oincie484 3   06/27/14 10:47 AM
x*what tablet do you have? NT
MaddyP06/30/14 10:20 AM
x*Me too. See my post above! NT
parrotbrain06/27/14 02:20 PM
x*I'm having same problem
tonic06/27/14 11:14 AM
*How do I FF and Rewind to certain points on Live Feeds? NT
Sassybabey310 2   06/27/14 09:27 AM
x*Click on the little calendar and input the date and time that you want to watch :) NT
merr06/27/14 12:52 PM
x*You can also try the scroll bar right below the
frustratedposter06/28/14 02:01 AM
*I just bought live feeds and tried to watch it. But then it shows "big brother live feeds are restricted in your area." I already tried Hola, but it
qahe25547 6   06/27/14 08:47 AM
x*Which country are you watching from? NT
bbcanDDW06/27/14 08:49 AM
x*I tried America and Canada by using Hola, but it still shows "restricted". Im from Taiwan. NT
qahe2506/27/14 08:50 AM
x*try clearing your cookies and then try Hola NT
bbtisrigged06/27/14 08:55 AM
x*You may need a VPN NT
bbcanDDW06/27/14 08:52 AM
x*it's reading your IP - you will need to use a browser that masks your IP, not sure what those R though NT
philo106/27/14 08:51 AM
x*Where are you from? NT
BigBrotherFly06/27/14 08:48 AM
*Live feeds not loading?
vfp122829921 5   06/27/14 07:39 AM
x*Just called CBS and they said they will have the "big" fixed within the hour. We'll see... NT
vfp12282906/27/14 12:53 PM
x*Are you using a desktop or tablet. My feeds work on my phone and my laptop. I am having the same issue as you are on my nexus 7 tablet. NT
mandamae06/27/14 08:28 AM
x*I'm on a laptop. I've tried it on Google Chrome and Internet Explorer. I've enabled cookies, etc. I'm completely stumped! NT
vfp12282906/27/14 08:42 AM
x*Were u able to watch pre-show stuff?
frustratedposter06/27/14 08:57 AM
x*Yes, I was able to watch pre-show stuff. The chat box does not work. I have Adobe Flash installed. NT
vfp12282906/27/14 09:11 AM
*Sorry for the TP - Every time I try to log into the feeds I get a white screen. Even just trying CBS.com Did anyone else have this problem? NT
Lucy931729 6   06/27/14 07:35 AM
x*Thanks - I will try a restart. NT
Lucy93106/27/14 07:41 AM
x*Hmm, that's weird. No problems for me, I just logged in NT
kendall_BB8_15306/27/14 07:39 AM
x*I completely shutdown my tablet and restarted. That fixed my issue NT
uptowncivilian06/27/14 07:39 AM
x*YEAH, dontcha love it? NT
colleenag06/27/14 07:40 AM
x*I had problems last night, but I was logged on two devices and I had to log out of my tablet...Hope it gets fixed for you. NT
DiamondK06/27/14 07:38 AM
x*I just reported the same issue about 2 minutes ago NT
uptowncivilian06/27/14 07:37 AM
*On my laptop (which heats up easily), playing the feeds is a real CPU hog, and causes my laptop to overheat after long periods! NT
unclevanya277 1   06/27/14 06:32 AM
x*same thing happens to me! I have to shutdown my laptop to let it rest periodically. I can use my Ipad, but this morning there seems to be an issue
uptowncivilian06/27/14 07:34 AM
*Does anyone know how I can get my feeds to load? Ive cleared my cache/cookies, restarted, signed in and out and they just keep loading
Cindy1772 16   06/27/14 04:48 AM
x*im having the same problem! NT
bigtimebbfan06/27/14 11:27 AM
x*mine are working now in chrome, not firefox NT
bigtimebbfan06/27/14 12:35 PM
x*Last year many had to view one of the Highlights. Once it started playing, we hit Go Live and then the feeds worked. NT
jblig06/27/14 05:36 AM
x*I tried the highlights already..same issue. BTW: I had no problems last year at all. NT
ScienceGirl06/27/14 05:45 AM
x*It looks like a bunch of us are having the exact same issue. I have already done all of the following suggested by CBS: using Chrome (as I always
ScienceGirl06/27/14 05:10 AM
x*I have exact the same problem, was working before with the videos with Jeff etc, so irritating NT
Madsy06/27/14 07:22 AM
x*It sucks but on the bright side, it's CBS's problem not ours. I was ready to go out and buy a new laptop and a new phone...I was going crazy. NT
madjellybean06/27/14 04:01 PM
x*Hopefully, when we get BBViewer again,
frustratedposter06/28/14 02:04 AM
x*What browser are you using? Do you have any ad blockers or script blockers? If so, try disabling them. NT
Blockhead06/27/14 04:55 AM
x*For me = Chrome. I have no ad blockers installed. I have allowed all pop ups and cookies. No go. :-( NT
ScienceGirl06/27/14 05:46 AM
x*I use firefox and have no problems. Maybe give it a try? NT
Blockhead06/27/14 05:53 AM
x*CBS suggests Chrome and I have already tried IE 11 with the same issue, so I am thinking it is not a browser issue. Most Chrome users seem
ScienceGirl06/27/14 06:39 AM
x*Mine finally worked with Chrome once I disabled any and all add-ons that blocked ads. So I'm using Chrome only for the feeds, and FF otherwise. NT
unclevanya06/27/14 07:29 AM
x*I have tried Chrome, Firefox and Safari all with the same problem NT
Madsy06/27/14 07:23 AM
x*I just got off the phone with CBS. I use Google Chrome but the tech told me there are flash player issues. to use Firefox instead.I hope it works. NT
LillyBell06/27/14 07:25 AM
x*any luck?
borgec06/29/14 06:58 PM
*Anyone know if the BBViewer is available again this year? NT
MadVelvet1571 8   06/27/14 04:31 AM
x*still WIP..
liquid8d06/27/14 04:04 PM
x*I hope he can get it working. I am worried that the feeds are going to be a bandwidth hog. On the CBS site I have not found a way to select a lower
susanr34206/27/14 10:10 AM
x*I just edited my post...Missed typing the word "not"...I meant to say "That I could not find a way to change the bandwidth on the CBS site". NT
susanr34206/28/14 03:22 AM
x*could you post a link or directions to get the lower bandwidth from cbs site?? thanks!! NT
Roxy195706/27/14 08:49 PM
x*Me, too. Looked & looked. NT
deej106/27/14 09:31 PM
x*haven't seen a way to change the stream speed on CBS either NT
frustratedposter06/28/14 02:08 AM
x*liquid8d mentioned yesterday he's working on an update, may be a couple days to get things sorted. NT
KnightHawk06/27/14 04:33 AM
x*Thanks! NT
MadVelvet06/27/14 05:01 AM
*Are most of you going to CBS.com to watch the live feeds? Or is BBLite still around, or Real, or a better way to view? I had to turn the feeds off,
bluejays6686 6   06/27/14 03:25 AM
x*It takes the video a minute to load and if you click another camera before it starts, both cameras will have their audio going at once. Just let
FurnitureAlliance06/27/14 03:39 AM
x*That's why you get the extra audio?! I'll have to remember that. Time for bed. Need sleep and to get other stuff done. Hopefully POV comp takes 18
Corndogger06/27/14 03:42 AM
x*you'll need to disable adblocker plus plugin if you have it, allowing the site(s) doesn't solve the issue, must be disabled. also ->
KnightHawk06/27/14 03:29 AM
x*THANKS KnightHawk and Maddie P!!! I'll try that! NT
bluejays606/27/14 03:35 AM
x*no prob NT
MaddyP06/27/14 03:39 AM
x*try disabling ad blocker. that seemed to help me (not perfect) but then I switched to my kindle and no probs. NT
MaddyP06/27/14 03:26 AM
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