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Forums>>Big Brother USA>>BB Help Center

Subject Poster V R Posted on
*Im watching on my kindle.. feeds are fine even though they freeze a lot.. But I cant find ANY Flashback calender. Help ? NT
Taelyn504 2   06/30/15 07:01 PM
x*Tablets and phones don't have the flashback feature NT
binkie9406/30/15 09:16 PM
x*neither does iPad. I did see a 30 second rewind but it would take forever to go back 3 or 4 hours, forget days. NT
seahorse07/01/15 08:43 AM
*I am logged into CBS on my laptop, but get a black viewer screen and the feed selectors are grayed out. Feeds work fine on my mobile. Any ideas? NT
BleacherBum694 3   06/30/15 05:14 PM
x*I had the same issue. In the screen where the feeds should be, it asked me to "update" or "activate" Adobe Flash Player. I only "activated", because
LibraLady06/30/15 06:27 PM
x*Do you have Adobe Flash installed/updated, adblocker turned off and javascript enabled? NT
binkie9406/30/15 05:50 PM
x*What browser? NT
frustratedposter06/30/15 06:23 PM
*Where do you download the BB viewer at NT
Roxy1957452 1   06/30/15 10:36 AM
x*bbviewer.com should direct you to the right place NT
M3gabyt306/30/15 10:37 AM
*Anyone else's BBViewer freezing up every 2 hours? I have to close it and reopen it to get it to work. It makes me sad. :( NT
maggiemae1283 5   06/29/15 11:20 PM
x*I switch feeds about every 30-45 minutes to keep it from happening. Perhaps it will be fixed in a future update. NT
MisterMac06/30/15 02:14 PM
x*yes, there's a memory issue - seems to drop off if you switch. still looking into it NT
liquid8d06/30/15 07:51 PM
x*Thanks at least I know it's not just me. NT
maggiemae06/30/15 08:11 AM
x*Yes. Guessing that's when the feeds ask if you're still watching? That popped up when I watched on the cbs site, but not on Viewer. NT
whoscatisthat06/30/15 04:16 AM
x*Ya mine does it too. I'm not sure how long it takes but I have to do the same as you NT
binkie9406/30/15 12:11 AM
*BBViewer Help Please........ (TIA) .....
PNWGirl38814 2   06/29/15 04:30 PM
x*Per the BBViewer login screen, it doesn't support social media logins. NT
binkie9406/29/15 05:35 PM
x*I'm working on this, hopefully I'll get it working sometime soon NT
liquid8d06/30/15 07:51 PM
*I signed up for the free week trial, but can't seem to get it to change from camera 1. Anyone know a solution? Thanks. NT
CaptLurker305 1   06/29/15 01:35 PM
x*You're gonna have to give us a little more info. Are you on a computer, tablet, phone? What browser are you trying to use? NT
binkie9406/29/15 05:41 PM
*Off topic question about feeds
jjnewboots773 3   06/29/15 07:55 AM
x*Are you using a mobile device? You can't use the flashback option on mobile. NT
DiamondK06/29/15 08:00 AM
x*Click the calander icon... select data\time and cam NT
KnightHawk06/29/15 07:56 AM
x*Here at Jokers we have Flashbacks. Look at the menu at the top NT
headsup06/29/15 07:56 AM
*BBviewer
Cliff506 1   06/28/15 11:19 PM
x*I was having the same problem, could only access prior years. Have you updated Adobe Air. That is what I had to do to get it going. NT
marybeth06/29/15 08:23 AM
*Having problems w/ BBviewer on linux.It doesn't "retrieve providers,"so I can't view feeds.Any other BBviewer linux users that can help or the app
Whovian1475 6   06/28/15 09:01 PM
x*I was able to duplicate this in a Ubuntu VM. Looking into it... NT
liquid8d06/29/15 02:27 PM
x*Okay. :) NT
Whovian07/01/15 09:19 PM
x*Same issue here. NT
XREJX106/28/15 10:55 PM
x*I don't use linux but did you click refresh or check the drop down? I know when I had 2 windows open it was blank but I clicked the dropdown
binkie9406/28/15 09:03 PM
x*yes I did all of that, and nothing shows up in the dropdown window. When I hit 'refresh', it just says "retrieving providers...hang on" forever. NT
Whovian06/28/15 09:07 PM
x*You can send liquid8d a private message and let him know. He may be able to help NT
binkie9406/28/15 09:36 PM
*Can we get the page indicator/selector at the top of the Flashbacks forum also? NT
liquid8d262 0   06/28/15 08:59 PM
*Anyway to drop the quality on the feeds to save on data? Comcast is killing me with this 300 GB of data limit. NT
Sov4Allstars303 1   06/28/15 07:56 PM
x*No NT
binkie9406/28/15 08:59 PM
*How long do I have to wait till episode 3 can be viewed on all access? It aired 2 hours ago in my time zone but it won't let me watch? NT
silverspoons253 1   06/28/15 07:47 PM
x*They promise "next day" I believe NT
frustratedposter06/29/15 01:42 PM
*Does CBS All Access have BB Flashbacks? NT
KeeshasLaugh290 1   06/28/15 07:14 PM
x*Yes. It's the little calendar next to the live button. Click it, pick the date, time and camera you want then click go NT
binkie9406/28/15 09:01 PM
*I wonder if BBViewer can be downloaded to an Ipad. NT
LillyBell568 1   06/28/15 06:09 PM
x*No just PCs right now.. NT
liquid8d06/29/15 02:28 PM
*anyone else having a hard time logging onto the feeds? NT
beth1213269 1   06/27/15 10:22 PM
x*Nope NT
droop82806/27/15 10:28 PM
*Searched for it but didn't find it... To watch the feeeds on an Android phone/tablet...
Hostus694 3   06/27/15 07:03 PM
x*Thank you, Puffin did the trick! NT
tonic06/27/15 10:25 PM
x*Why not just install Flash? It's not in the play store anymore but it is in the Adobe archives. Link inside
binkie9406/27/15 07:17 PM
x*That's another option but users have to download, turn off the "not known sites..." option...
Hostus06/27/15 07:34 PM
*Unable to get sound via ear buds using Surface for feeds. It plays fine, sound is ok through speakers. The ear buds work for other video. Ideas? NT
fydlstyx197 1   06/27/15 01:50 PM
x*No idea, but do you like your Surface? NT
LibraLady06/27/15 02:10 PM
*Old Video in Feeds on Kindle - This is not cached data. I have logged out and back in, cleared all saved data. Still can't view live. Any advice?
geekchicklet2139 14   06/27/15 01:20 PM
x*I haven't tried this year but in previous years it only worked for me on the dolphin browser. this year I upgraded to the chromecast so not sure NT
MaddyP06/27/15 05:37 PM
x*sorry I just read the inside of your post. yeah if it's not the dolphin browser idk. good luck. did you try contacting cbs? NT
MaddyP06/27/15 05:39 PM
x*Response from CBS (NOTE: "Submit a Question" tab loads a blank page, both on my tablets and laptop.)
geekchicklet06/27/15 06:39 PM
x*I have. I had to use the link to provide feedback, even though they say they do not respond to it. I had no other choice.
geekchicklet06/27/15 06:23 PM
x*I am having the same problem on my Kindle. NT
Boosey0206/27/15 03:01 PM
x*I'm sorry. At least we know it's not just us! NT
geekchicklet06/27/15 03:04 PM
x*Re: I'm sorry. At least we know it's not just us!
kls689606/27/15 04:36 PM
x*I just tried the feeds on my Kindle Fire HD and they play as they should. I have Firefox and Dolphin installed and both play feeds in real time
binkie9406/27/15 11:29 PM
x*I just tried completely removing and reinstalling Dolphin. I still get a blank screen or "WE APOLOGIZE. The selected content has not yet started." NT
geekchicklet06/28/15 09:40 PM
x*Everyone else I've encountered who is using a kindle is having the same issues as I am. Can you tell me what some of your settings are (more in body)
geekchicklet06/28/15 08:30 PM
x*This will be long so it will be inside
binkie9406/28/15 09:34 PM
x*Unfortunately, no luck. I truly appreciate the time you took to document your settings and try to help. NT
geekchicklet06/28/15 10:03 PM
x*No problem. Sorry it didn't work for you NT
binkie9406/28/15 10:09 PM
x*Thank you SO much. Trying now. NT
geekchicklet06/28/15 09:41 PM
*Is it just me, or does Roku buffer constantly? So annoying! NT
eppylu204 1   06/27/15 12:56 PM
x*My Roku 3 never buffers. Could be your internet connection NT
binkie9406/27/15 02:25 PM
*Id like to watch the feeds at a certain point in time this morning. Anyone know how I can do that on an iPad? NT
Pecker390 3   06/27/15 07:29 AM
x*Make sure you update the CBS app. As of Friday morning 6/26 I can watch on my ipad. NT
littlemac6606/27/15 11:07 PM
x*You're able to use Flashback on the Ipad? NT
binkie9406/27/15 11:38 PM
x*You can't. Mobile devices don't have flashback NT
binkie9406/27/15 11:21 AM
*Try to watch on android. Am stuck where i stopprd watching last nite. When i try to watch today it just begins where i left off and cant go live. NT
TheBalls408 3   06/26/15 08:54 PM
x*me too, on android phone, not on android tablet
tonic06/27/15 01:43 PM
x*Did you try refreshing the window after you logged in? The BB Mobile FAQ's say to do this NT
binkie9406/26/15 09:41 PM
x*I did. I dunno it is so weird. Never had this problem before NT
TheBalls06/26/15 10:12 PM
*Chrome cast issues
Blayne837 5   06/26/15 04:37 PM
x*Me also
ChickieCago06/26/15 07:38 PM
x*I'm not having the same problem as you. Are you having problems watching the feeds without the chromecast. Because all that should happen when
MaddyP06/27/15 05:35 PM
x*Perhaps I should try not casting and try the HDMI cable. But I don't know what the point of Chromecast would be then. LOL. NT
ChickieCago06/28/15 04:37 AM
x*well you can be on jokers on your computer and have the feeds on your tv. with an hdmi cable it'd show jokers NT
MaddyP06/28/15 08:45 AM
x*If I just watch the live feeds on my tablet (Android) everything is fine. It's when I attempt to cast to my Chromecast it plays the same content NT
ChickieCago06/28/15 04:35 AM
*FYI feeds work with the chromecast NT
MaddyP882 8   06/26/15 11:48 AM
x*Thank you! I opened my feeds in chrome (on my android) and now it works!! NT
angelloveseddie06/28/15 11:56 AM
x*I have chromecast connected to my TV, how do I watch that way? NT
Dreamer06/27/15 06:08 PM
x*How?
ChickieCago06/26/15 07:42 PM
x*Yes please explain how...I am using iPad app, clicked the chromecast icon, but when I go to watch feed, it launches safari and no cast icon NT
AMBERT06/26/15 02:24 PM
x*yeah I bet it's because you guys are on a mobile not a laptop NT
MaddyP06/27/15 05:36 PM
x*I figured it out...had to use laptop and launch from chrome. NT
AMBERT06/26/15 02:53 PM
x*Can you explain how to use it? TIA NT
Dreamer06/26/15 12:36 PM
x*I'm assuming you have to use your computer to cast a tab in Chrome NT
binkie9406/26/15 03:01 PM
*Is the BB Viewer program available this year? NT
Joy519 2   06/26/15 10:14 AM
x*Liquid8d is still working on it. Hopefully he will get it done soon because I hate watching feeds on CBS and Roku runs a few minutes behind NT
binkie9406/26/15 10:25 AM
x*TY he has always come through in the past. I hate watching CBS feeds also. NT
Joy06/26/15 10:34 AM
*Can you watch flashbacks on Roku/ NT
Trish67775 2   06/26/15 09:38 AM
x*thanks NT
Trish6706/26/15 09:40 AM
x*Not that I have found. There are some features Roku doesn't have. You can't go into a chat room, or vote. But they may tweak it as we progress. NT
GazingEyes06/26/15 09:39 AM
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