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Forums>>Big Brother USA>>BB Help Center

Subject Poster V R Posted on
*I'm just getting a black box on my feeds with my lap top HELP NT
Teresah286 2   06/30/17 02:34 PM
x*I found the feeds wouldn't load if I was using my vpn. Thumbnails would. NT
Debra_Kadabra*
06/30/17 03:21 PM
x*I had to clear my cache and then the black screen went away NT
luckydee06/30/17 03:07 PM
*Ipad, puffin and safari do not work (puffin black screen with a small fullscreen box) Safari watch now loop......
medievil358 2   06/30/17 01:43 AM
x*There's another app called "Photon flash player for iPhone" in the App Store that works just like Puffin. I was able to watch feeds with it NT
Mcandice*
06/30/17 07:17 AM
x*I'm having the same problem. I used to use Dolphin, but now it says I need a different version of flash. Gargh! NT
dwagon06/30/17 04:07 AM
*If you only get a black square where the feeds should be on CBS.com (and no chat) press CTRL + F5 NT
M3gabyt3167 0   06/29/17 10:48 PM
*Feeds not working for me.
venango479 7   06/29/17 10:40 PM
x*new BB viewer freezing up
markssalvage07/02/17 07:45 AM
x*Mark, look up a few posts at my response regarding high quality. You can also try the other viewer B3V Viewer. The sticky is at the top of page NT
binkie9407/04/17 01:12 PM
x*I'd suggest using Safari or downloading BBViewer NT
ambersux06/29/17 10:41 PM
x*Got feeds working.
venango07/01/17 05:33 PM
x*Did you enable flash and javascript NT
binkie9406/29/17 10:41 PM
x*My feeds are ok but BBViewer stopped. Is it just BBV??? NT
KatOnAHotPC06/29/17 10:41 PM
x*My BBViewer stopped about 10 minutes ago. I closed it and reopened it and turned off Auto quality now it's fine NT
binkie9406/29/17 10:42 PM
*Live feeds
Rosebush97384 5   06/29/17 10:33 PM
x*Need alittle more info. Are you on a computer or tablet? What type of computer? What browser? Make it easy on yourself and dl BBViewer NT
binkie9406/29/17 10:47 PM
x*Oh sorry! On computer, Macbook, chrome. NT
Rosebush9706/29/17 10:59 PM
x*If you have an ad blocker running you need to disable it NT
binkie9406/29/17 11:20 PM
x*No ad blocker. And no matter how many times i reload it's still not showing other camera feeds NT
Rosebush9706/29/17 11:25 PM
x*Try pressing CTRL and F5 together. Others with your problem said this work. Some said they had to do it for awhile. They said IE works fine NT
binkie9406/30/17 12:15 AM
*Is it worth it to pay the 9.99 for commercial free, do the feeds have commercials before playing? NT
bbfannnj98 2   06/29/17 07:10 PM
x*No. There are no commercials on the feeds. That's only if you watch other programs. For instance if you miss a BB episode NT
binkie9406/29/17 08:14 PM
x*Thank you for that, was waiting for a reply before i buy :) NT
bbfannnj06/29/17 08:24 PM
*BBViewer for S19 available here (sticky above will also take you to the correct page) - Thanks Liquid8d!
binkie94680 14   06/29/17 12:08 PM
x*$19 dollars? :o wow Zero to $19? NT
MeAgain06/30/17 05:07 PM
x*S19 as in Season 19. That's not a $ sign LOL NT
binkie9407/01/17 01:35 AM
x*I can't switch cams.... any ideas? Stuck on quad cam.... NT
jettheadpb06/29/17 10:48 PM
x*Hover your mouse over the viewing area and the other cams will show up NT
binkie9407/01/17 01:39 AM
x*What do you need to install for bbviewer to work if I have an iPad Pro since adobe air isn't availablefor it? Puffin is bust thus far. Grrrrr!! NT
CindiCindi06/29/17 10:43 PM
x*BBViewer only works on a computer but below someone says there's another browser that works with ipad NT
binkie9406/29/17 10:48 PM
x*my computer won't let me install it. something about invalid certificate or not having a valid digital signature. NT
LillyBell06/29/17 07:46 PM
x*Mine Too. Though now that I found out it's $19 - I don't care. LOL Would've been nice to know up front though because I wasted TIME on this! NT
MeAgain06/30/17 05:09 PM
x*Maybe you need to look closer and you'll see it's an S not a $. BBViewer is free. Not that you care though...... NT
binkie9407/01/17 01:41 AM
x*Mine too NT
dark_star06/29/17 08:21 PM
x*Not sure what OS youre running but if it's the user acct control warning that's popping up just click the down arrow and click run anyway NT
binkie9406/29/17 08:51 PM
x*You MUST uninstall your previous version first or you will get that error NT
binkie9406/29/17 08:15 PM
x*I did that. Cannot install it but now that I see it's $19 this year - I don't want it anyway. Yeah! NT
MeAgain06/30/17 05:10 PM
x*There is no charge for BBViewer. Anyway, if you're getting a security warning click more or details and then click run anyway NT
binkie9407/01/17 01:38 AM
*Alternative to Puffin
Mcandice*
550 7   06/27/17 12:55 PM
x*Finally I am able to see feeds on laptop via chrome. But nothing on iPad. Puffin
seahorse06/30/17 03:34 PM
x*I got it yesterday but didn't get a chance to open it until now. I hit the flash but can only see grey page with black square in the middle. I am
seahorse06/29/17 07:07 PM
x*I'm having the same issue with Puffin. Only see the thumbnail screens and no sound. :/ NT
CindiCindi06/29/17 10:44 PM
x*Mcandice ~ do you have a link to this? NT
Dreamer06/28/17 12:37 AM
x*It's in the iTunes App Store called a "Photon flash player for iPhone" NT
Mcandice*
06/28/17 06:57 AM
x*Is there a free version? NT
dwagon06/30/17 04:13 AM
x*TYVM :) NT
Dreamer06/28/17 06:14 PM
*OT. Can you watch the live feeds on Ipad? Thanks in advance. NT
TequillaSunrise486 10   06/26/17 02:43 PM
x*Yes! That's how I watch them :) NT
SailingTeam06/26/17 02:48 PM
x*Yes. Use the CBS app it's pretty decent. Usually watch on my pc but switch to iPad sometimes. NT
Bobbo206/26/17 02:48 PM
x*Thanks, but i'm not seeing where it says live feeds on my CBS app on my phne or Ipad. I used to use my Iphone in the past as well. I see live feeds on
TequillaSunrise06/26/17 02:52 PM
x*I'm sure it will be up before feeds go live. NT
WillettDrizzle06/26/17 03:27 PM
x*I know on Android app it only shows (shows which are past BB) and clips. No feeds yet so no tab for them. NT
jojo6506/26/17 03:01 PM
x*Same. And when I go to their page in my browser and click live feeds I get a watch now tab and it goes back to the BB page. NT
Bobbo206/26/17 03:15 PM
x*Thats what I'm seeing. But, in the past on my apple devices I had the tab for live feeds. Now I don't. Really strange. Only have the tab on my PC. NT
TequillaSunrise06/26/17 03:13 PM
x*It'll be there or we'll be able to watch in Safari. Just gonna have to wait until Thurs night. Maybe they'll have Jeffish before, check back. NT
Bobbo206/26/17 03:37 PM
x*Last year I had better luck using the Puffin browser to watch the LF. NT
OUALUMinTX06/26/17 04:19 PM
x*Thank you for reminding me of Puffin. I used it last year and I really liked it NT
luckydee06/26/17 05:03 PM
*I just turned on my puffin app. I can see chat but feeds says in red "The video you have requested is unavailable or may have expired" Any help?? NT
seahorse619 9   06/19/17 08:03 AM
x*Puffin Help Center
Dreamer06/19/17 05:42 PM
x*Thank you, Dreamer. NT
seahorse06/19/17 08:51 PM
x*Hi, I have the same issue...were you able to resolve it? NT
Mcandice*
06/19/17 10:57 AM
x*Mcandice, I just tried it and it seems to be working. The feed screen is pink with the black BB writing. I hope yours is working, too! NT
seahorse06/19/17 08:53 PM
x*Hi! I get the same thing but I feel that is just a static screen, not really evidence that actual feeds will work...but I hope so! we'll see! NT
Mcandice*
06/21/17 10:16 AM
x*No. I deleted it & put back on hoping that would work. It didn't. I hope it resolves itself, or someone here can help us. NT
seahorse06/19/17 11:08 AM
x*I did the same and tried a different app too with no luck. I can view feeds on laptop. I posted to Reddit to ask there too! NT
Mcandice*
06/19/17 11:32 AM
x*frustrating. I will check back here from time to time to see if you get an answer. And if I find one, I will post for you. NT
seahorse06/19/17 04:58 PM
x*Thanks! NT
Mcandice*
06/20/17 10:58 AM
*Question BB viewer
NorthNYBBLover411 0   02/28/17 03:37 PM
*What do I need to download to see videos on twitter? I get "The media could not be played" a lot of the NT
FurnitureAlliance151 0   01/26/17 04:52 PM
*Help,I guess I'm dumb.
KindredSpirit741 3   12/01/16 06:47 PM
x*Nothing still.
KindredSpirit12/01/16 06:52 PM
x*KindredSpirit ~ see if this works ~
Dreamer12/01/16 09:27 PM
x*LIKE the BB Over the top page
SeattleDean12/01/16 06:49 PM
*What's wrong with the feeds today? Won't go "LIVE" -- keeps resetting at midnight.
ChefSylvia552 1   11/29/16 01:06 PM
x*That occasionally happens to me ..
deeznuts2111/29/16 02:19 PM
*Is anyone else using the Puffin browser fr live feeds? Are you getting a "Feeds not available in your area" message? I can get feeds using CBS app,
LibraLady212 0   11/23/16 03:31 PM
*If there's a convo that should probably be in updates but wasn't recorded but now it's 18ish hours later, can it be posted as a reply in the correct
scandalous638 3   11/12/16 06:03 PM
x*If this conversation would benefit us all, I sometimes post in Highlights, which will allow more people to see it! NT
Sparktan11/14/16 07:04 AM
x*It can be posted, put the correct BBT on it. NT
Dreamer11/12/16 06:10 PM
x*ty NT
scandalous11/12/16 06:18 PM
*wanted JU mug hoodie +! tried "store" several times during oct/nov cafepress dot com slash justore is TOTALLY F'ED! anywhere else to buy JU stuff? NT
SeilleanMeala326 1   11/06/16 12:23 PM
x*What type of problem are you having on the site?
Dreamer11/06/16 03:22 PM
*live feeds on my laptop no longer has the bottom section that tells you if its live and the date and time. Anyone know how to get it back? NT
brittgirl2213*
379 1   10/31/16 03:18 PM
x*Are you using BBViewer or CBS to view the feeds? If BBViewer hover your mouse in the viewing screen. If CBS sounds like you're in fullscreen. Hit
binkie9411/02/16 11:39 AM
*Trying to view an old post of mine. States I have 146 total, but cannot find them via search - only ones from BBOTT. Help! NT
Triplel333 1   10/28/16 09:21 PM
x*How old were the posts and on which forum? If you posted to discussion long ago the post may have scrolled off, still part of total posts though NT
banner_boy10/29/16 11:07 AM
*Flash backs on cbs not working, i keep getting booted out and have to sign in. Same goes when i change a live feed cam. Anyone else? NT
LillyBell807 3   10/26/16 11:31 AM
x*People were experiencing problems around midnight last night but it resolved soon after. NT
M3gabyt310/26/16 11:38 AM
x*Not here, working fine for me NT
BabyMakeItNice10/26/16 11:34 AM
x*I just used the FB feature and it worked fine on CBS.com. NT
Boosey0210/26/16 11:33 AM
*In Alumni forum, is there any way to block more than one line. So many alumni now. Need to block a few more. NT
Moonie218 0   10/24/16 09:33 AM
*liquid8d bbviewer temp fix: in gear set top auto off; on bottom center click live; in gear quickly click quality 480p or less; repeat until stable. NT
SeilleanMeala901 3   10/19/16 05:12 PM
x*does not work, tried dozens of times NT
Dar_Lyn10/19/16 06:40 PM
x*worked it 30 min until it finally stabilized. after hoh room reveal last night magic happened! all well from then until now 10:28am EDT. good luck! NT
SeilleanMeala10/20/16 07:34 AM
x*bbviewer went wonky again when hamsters were awoken, now quick fix works again. cross fingers & toes, knock wood, et cetera, ... good luck! NT
SeilleanMeala10/20/16 10:49 AM
*What's wrong with BBViewer? Does anyone know if liquid8d is working on a fix? NT
Martial_11*
1364 2   10/18/16 01:58 PM
x*temp fix below still seems to work, but only after several tries. once you get close to "live" just go with it. cbs is even worse!!! NT
SeilleanMeala10/19/16 02:59 PM
x*Check his Twitter feed to see if he's working on a fix. It's too bad he doesn't post here anymore--made it a lot easier to ask him questions. NT
Corndogger10/18/16 02:00 PM
*bbviewer problem quick fix, works for me (macbook pro 10.7.5). liquid8: click on live, switch to 480p NT
SeilleanMeala299 0   10/15/16 02:20 PM
*Anyone else having BBViewer problems? Mine keeps automatically rewinding to Midnight? Any clues how to fix that? TYIA! NT
thatsoxgirl1611 7   10/15/16 11:04 AM
x*So annoying! NT
Dulcie10/15/16 12:48 PM
x*Been having trouble for 2 days. Doing the same thing. NT
Mom71110/15/16 12:33 PM
x*In the lower right hand corner click on the circle thing for Settings. Turn off auto settings and choose a bit rate that works for you. NT
Blockhead10/15/16 11:06 AM
x*When it loads turn off auto quality then go into FB and set the time close to the current time. You can fast forward to the current time from there NT
binkie9410/15/16 11:06 AM
x*Happening to me too. When it loads LIVE, I just quickly go back a few minutes. I'm behind but it is working for me. NT
Singaling*
10/15/16 11:06 AM
x*You can fast forward or drag to the current time NT
binkie9410/15/16 11:07 AM
x*Wait til midnight to start watching :) NT
remdeprived10/15/16 11:05 AM
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